If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I just ordered. Contract and paid 30 upfront and the money was taken out my account but theres no email or evidence of it being confirmed??
Hi!I upgraded my contract and it has said it has been dispatched / DPD will be in touch for 2 days now but I haven't received any tracking or texts from DPD. It says I have paperwork online that I can view but there isn't anything there/doesn't even ...
I upgraded my phone online, I received confirmation and an order number, but there is no dispatch date tho and I haven’t received any delivery date information. when I track the order I can’t tell if it’s been dispatched or not? It was ordered on 16t...
Hello!I have a Google Pixel 9a on order and haven't been given an estimated dispatch date. Do you have any guidance on how long it is currently taking to dispatch please?
I have just ordered a new phone paid the £30 upfront cost then the page turned to 404 page not found!!!can’t find anything on my account to say I have a phone being delivered no emails just taken my money and no details have been given to me!
Placed an order for a new sim only deal on 26/04/25. Haven’t received my order but had a text requesting how the delivery was, can’t track the product on the app or online
I can't find the order number to track my new phone. Looked in spam folder but no sign of it. I know a delivery was attempted to my old address, not the one that BT use. Help!G.
However my shop in RUGBY has been closed and I'm unable to get to Daventry, I've been talked through the very "simple" steps to transfer my data from my present phone to my new one . I've downloaded SmartSwitch but my concern is that I've had a few ...
I recently switched to EE and got an iPhone contract. I paid the upfront cost and was looking forward to my new phone . I was told DPD would deliver it today however the delivery updated to dispatched and then all of a sudden said it’s being returned...
Hey, I ordered an (early) upgrade a week ago and haven't received any further Comms since the original confirmation email... So unlike 'the UK's best network' which is usually pretty hot of the mark in sending new stuff.The order isn't in my EE accou...
