If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
EE has the worst possible return process in the whole of UK. This was the first time I have bought something from EE, and it will be the last.It has been 5 days, and I am trying to return a laptop. Your support staff keeps telling me that a courier w...
Can I add a TV to my bill if only have broadband and EE TV. I know if you are paying for a mobile phone you can add it but don't see an option if you are just a broadband customer.My TV is broken and this would be a much easier way for me to afford o...
I was giving a time slot yesterday for the delivery of my new phone from EE. Driver RISHABHI didn’t receive it .. waited and waited. Later on had a message saying , I did not provide driver with my 4 pin collection code…what driver ?No one came , che...
Trying to get a proof of purchase to claim Samsung chromebook offer.Been trying to get hold of customer services for over a week and unable to speak to anyone... have tried every combination!! We missed out on a previous offer with another handset du...
Ordered on 26 Sep 2024 and told there was about a 2 week lead time which would mean around the 10th.I know these things are out of EE's control, and that orders are for filled in date order, just wanted to know (as a guesstimate) if around the 10th s...
I've recently put an order in for a new contract phone, EE want me to call them to discuss it, does anybody have any idea what options to pick when you call them because i have no idea
HelloI placed an order on Thursday night, the confirmation email said two working days but I haven’t had any further emails and my order number says no tracking or tracking expired.Please can you check that the order was successful? Thanks
Hi there,I am looking to return my new upgrade and after going through all the steps, the last thing I have been told is ‘Great, we now have everything we need to process your return. We'll send you another SMS within 72hrs explaining your next retu...
Someone I work with has sim only with you £15 a month unlimited data calls text can I have same deal please [mod edit: edited title]
