If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I ordered a pair of Bose headphones yesterday. £5 paid, and the rest put on my EE monthly bill. The £5 was taken but I have had no order acknowledgement. Does anyone know who to contact for tech orders? 150 has no option for this.Thanks, Matt.
I was trying to purchase the apple air pod 4 and checked out. I paid with Apple Pay and my money was taken but the EE screen showed - ‘sorry we are unable to process your request at this time’ - what can I do about this as I don’t want to do it again...
Hello,I ordered the iPhone 14 256GB Midnight as part of an upgrade 10 working days ago. I haven’t received any information or updates regarding despatch and delivery. Is there a current shortage of this handset?thanks,Ben
My iPhone upgrade was delivered by DPD today, but when I opened the package it only contained an empty plastic tray. There was no phone inside. I’m honestly distressed and shocked by this. I’ve attached a photo for reference.Can someone from the EE t...
Hi there, i have order and iPhone 17 pro and they cancell My order for no reason they said that my refund will be back at my account in 10 working days I have order on 25 octomber and we are at 21 November I want my refund back.
I upgraded my phone on Monday, the order says it’s been dispatched on Tuesday but I haven’t received any delivery information or any updates?
My phone order is not showing in account??and my order reference number is not working aswell??why is that??
Just wondering how long until my order will be shipped. I ordered an iPhone 17 in sage green 256gb on the 18th November. I know it’s only been 2 days but it says it’s in stock on the website and so would only take 2-3 days.
How about order placed on 10 November?
