If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I made a purchase of a cell phone and plan through the website, the payment was made in advance, there was an error on the website and no order was generated. help me!!
I’ve tried ordering a sim package 2 times but it keeps saying my order has been cancelled why is this?
Hi there, hopefully someone at EE can help here. I’ve been trying over the app to find a way to speak to someone, seemingly to no avail. I ordered an iPad mini 2024, 128gb in space grey on the 9’th March 2025, and the confirmation email states I shou...
I ordered an upgrade to a 16 teal 265GB. It’s saying that the order is confirmed but I haven’t received any updates regarding delivery. I was wondering if it’s low in stock, when would it be delivered? Or is it possible to change the colour to anothe...
Hi, I had just placed an order this morning for an iPhone 15 + contract. I got the attached email just after placing my order but about 2 minutes later got a text that my order was cancelled. I phoned the sales team just to see what was wrong and if ...
I ordered a Samsung galaxy s25 ultra. My order number is *********. I order it on 11th March 2025. Daniel hooton. Mod edit: [please don't post personal information on the community].
I placed two orders for SIM Only deals last week I have had one new SIM arrive but nothing from the other order - its not recognized online to be able to see the status and there is no way to get through to anyone on customer service every option end...
I placed an order of Samsung s25 ultra and I was to have the watch 7 for 5£ per month and the AirPod galaxy pro but after I received the phone when I call to enquire about the the watch they told me because of my credit score I can’t have two devices...
Hi I ordered a sim 3 days a ago and still hasn't arrived when will it arrive
I ordered a ipad for my daughters birthday he said it would be 7 days we're on day 12 now any ideas were my orders iss
