If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered an iPhone 16 on 17th November. I have had no updates an am unable to track when it is being delivered. When can I expect this?
Hello,I’ve recently switched to EE and taken up a SIM only contract, and I’m interested in an Apple Watch contract.When I look to view the smart watches, it states I’m not eligible. Is this due to being on SIM only?It does appear I can purchase a wat...
Can you tell me when my parcel is coming it be a week the order number is **********
I returned a damaged phone through the pre paid package . The tracking is saying delivered and scanned . EE are saying the phone has not been delivered and have charged me an equipment fee of £720 .With the £100 excess I've been charged £820 for a ...
I tried to collect my phone yesterday. Not having a passport or driver's licence, I took along my gun licence. It is government issued photo id with my name and address on it. I was told this wasn't suitable. Could anybody tell me why this doesn't fu...
I am a loyal customer of EE and have been for some time. I ordered an addition line to my account with the device IPhone 14 pro. It was on back order and I was told, I’ll get an email when it’s out for delivery.on the 27th of October, DPD sent me a t...
Hi, I returned my contract on Thursday, which arrived at EE return centre on Friday, I was sent an email saying this will take 48 hours to account management to be actioned and we will send you a confirmation text. I have heard nothing since and star...
I order a I order pixel buds pro 2 from EE online store and the address that DPG has is not the same as the one created on the EE account order summary.They try to deliver the headphones but the address is not the same which went to completely differ...
I placed an order for a new sim 2 days ago and received an email saying that the order was successful with a tracking number but when going into the EE website it doesn’t let me track it, when I put my tracking number and email it just says my tracki...
