If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi All,Not sure if this is the best forum for this but thought I'd give it ago. My phone is currently broken (full on black box, won't charge, dead to the world); I've upgraded my mobile and should get my new phone from EE tomorrow or Friday but they...
My order tracking suggests that my phone has been dispatched, but there are no details & I’ve not received anything. Am I not understanding this graphic correctly?
I ordered my iPad Pro on the 27th of September and it’s still saying awaiting confirmation for delivery date. I don’t know what to do. It’s on contract and I’m unsure what is happening with it
how long does it usually take to dispatch my order?
I ordered a new upgrade and it says it will be dispatched within 24 hours and is out for delivery but this was yesterday and no update yet. Please can i have an update on my order please
I ordered orange IPhone 17 pro on Sunday, received confirmation email with order starting close but haven’t heard anything about delivery since. When try to track I receive a message timed out. What is current delivery time for orange iPhone 17 pro 5...
I’ve just been on the phone again to EE about the phone that I ordered nearly 2 weeks ago and all he cared about was me swapping my Internet and phone home phone to EE. I said you haven’t got a chance at the minute. And just keep getting told the sam...
I decided to take an additional line today and had a great offer on the EE app as a long term customer.The app has an issue and doesn’t let me compete the transaction says technical difficulties and to call EE. when I called EE they are giving me the...
Hi I've had my returns pack sent out and still waiting for new phone to be sent but just had a text saying saying final warning to send back old phone or else I won't qualify for trade in discount .
Hi,I’m hoping someone can help or advise because I am getting nowhere with DPD.I have been waiting for a high value replacement device and DPD have failed to deliver it twice. I took time off work both times and was home all day, with no TV, no phon...
