If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I’m trying to start a new plan but the only option is to deliver to home with a window of 1-3 days which I am unable to do due to work. Is there any way I can order to store or do I just have to go in and do it that way?
In June I ordered a Nintendo Switch bundle that included 2 EE game cards, however I haven’t received them, I tried solutions posted on here about messing EE GameCard to 150 and that didn’t work they just sent me a list of 150 options. How do I get my...
hello I ordered a replacement sim on Monday I’m just wondering where it is please
If I've ordered a sim only card and kept my original number will this sim card be sent in the post along with my new phone . Thanks
Hi,I ordered Xbox Series X Console 24 month bundle with £70 EE GameCard and more, 3 September 2025 I received console but no any of vouchers so my question is how I will get this vouchers by post office or digital? .
I have tried to track my order but it keeps timing me out
Hi All, I need some help im new to EE and two days ago on 01/09/2024 at 17:09pm i placed an order for the iPhone 16 Pro Max 256GB desert Titanium. I have paid the £30 Upfront charge that was required however not long afterwards I have received an ema...
Just purchased a new phone and need to contact EE to confirm the order but unfortunately do not have a phone to call them on, is there another way to contact/verify the order?
