If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered Nothing Phone 3 on 24/07/2025, says dispatched but not had email etc.Overall feeling of lack of updates during the ordering process.Wondering why its taking so long.
Hi I ordered an iPhone 16 in pink on Friday I’ve had my confirmation email but I still haven’t had a tracking email or any contact from ee to say whether I got the contract or not or anything like that in a new customer I’ve phoned a lot over the pas...
I ordered my new iPhone 16 plus over the phone on the 22nd July and there is no update, it’s also down as on back order but is available to get on the website? Can someone help me out I cannot be without a phone.
I ordered the Samsung Galaxy Watch 8 in store on the 19th while upgrading my phone (received my phone on the day but they didnt have the watch in stock as the release date was the 25th)Track my Order shows that it was dispatched to store on the 20th ...
Hey allOrdered a new Apple Watch Series 10 earlier in the week. I thought "well, wife is home, she can take delivery for me". Well, unknown to me, DPD tried to deliver today. Wife calls "what's the code for delivery"? "What code"? I ask. Well, t...
I ordered a pair of Sony earbuds Friday. Money was taken from my account, I still haven’t had a confirmation email.nobody answers the phone. can’t track my order without a reference number.can someone from ee sort this out please?
Hi,I recently ordered AirPods and when initially checking out I had encountered an error and had to recheck out which went through and I received a confirmation email as usual. Upon checking my bank statement, I have realised I have been double charg...
hi, i purchased a new phone online 2 days ago, got email with reference number xko and no other follow up emails, paid deposit etc and still no phone dispatched to me,or any correspondence, very poor service from EE and very bad communication, starti...
I ordered a phone and SIM card 4 days and got an email with a reference number and saying it would be dispatched in a day or 2, haven't received any correspondence since
Got order number, paid deposit. When I order track it says order has timed out. It was the aquamarine iPhone 16 128. Ordered on Thursday 24th July.
