If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I am looking to cancel an online order I placed this morning, but I cannot get in contact with anyone to do so.The phone number I was given through the app gives no options to speak to anyone about it. Could someone help?
hey any suggestions please. For over a week i have been trying to upgrade my phone which is out of contract this month, each time i get to the confirm order it comes up with " there's a technical error" , i have tried doing it on the app, on the webs...
Hi, I ordered a pay monthly SIM 9th dec and it never arrived.I finally got through to someone yesterday (3/1/25) and they arranged a replacement SIM to be sent to me.my SIM account says my charge is over due for payment but I only received the SIM...
I placed an order for a monthly contract for the phone below. The order is still stuck on will be dispatched in 24 hours.. does anyone know how long it takes for it to get dispatched? It was meant to take within 1 day?
Help I’m trying to activate but I just get a service unavailable please try again later
Hi, i ordered my quest 3s early december and never recieved my £50 gamecard, tried to call before christmas, but only numbers online i can find are for phone or TV customers etc... what number can i call to discuss this issue?
Hi, Ordered a quest 3 yesterday and got confirmation this morning. In the text is says they will dispatch it in 7 days? The page I ordered from said 1-3 working days so why am I waiting 7 days for them to ship it? Or is this just a typo/generic respo...
I ordered a contract phone today and paid £30 upfront but I’ve had a message saying it’s cancelled but no refund and no reason why
Hi community,I have ordered a iPhone 16 Pro Max Black 1TB on 27-12-24:I have had confirmation and paid for next day delivery (£10)After contacting EE I was refunded the delivery as they do not have stock. I am disappointed that I wasn’t told that the...
Hi I ordered my device a couple of days ago and haven't heard anything.I understand that it's over the Christmas holidays but was just wondering when I may recieve my order?I have tried to track my order but I recieve this message
