If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I’ve received my confirmation email about my phone and sim order but haven’t received any updates about delivery. my tracking number keeps saying it’s timed out or just isn’t working at all, is there any way to check whether my order is on its way or...
Hi James, I haven't received a text from DPD with the pin or my delivery slot and they tried to delivery my phone yesterday. i have still had no text or pin and the driver is refusing to deliver my phone.
Hi,i ordered the AWU2 on September 15th so it’s now a month later. Is there anyone on this community with some inside knowledge of the order status for the new Apple Watch Ultra 2s?
I ordered on the 27th September could you please check when I’ll get my new phone?
Could someone enlighten me.. what is the difference on the website between “expect despatch within” and “usually despatched within” Example the iPhone 16 Pro Max 512GB in black is saying on the website “expect dispatch within 3 days” whereas the iPho...
I need to cancel my order for an eSIM for my Apple Watch, as I ordered it in error The order was placed 2 days ago but I can’t work out how to cancel it. Can you help?
Good morning two days ago I returned the phone I have received a message that the phone has been delivered to the company but they have not contacted me, not even when they are going to. Return the money. I find it regrettable that I always have to b...
Hi, I've pre-ordered a new iPhone 16 PM. I have received a text message saying that my order was confirmed and a link to track the device. When I press the link, it asks me for an order reference number I never received. I called and they said it's a...
Hello, I would like. To upgrade to the £100 deal please, to the 16 pro max I phone. With the fact it’s you can call and text whoever abroad thank you.
