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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Smart benefit and add on. What's the difference

As part of my plan I am allowed one smart benefit which I have chosen Roam Further package. I also see in my fixed Add Ons that there is one saying £2 per  day for EU Roaming. Does this mean I am already roaming for free via my Fixed Add Ons? Is ther...

Scoop1 by • Visitor
  • 489 Views
  • 1 replies
  • 1 Helpful

Resolved! Setup roaming while abroad

Hi I didn’t activate roaming before leaving the UK, I have been here for a week, I can make calls and can’t receive calls. I have activate roaming in settings and allowed premium calls too. What should I do to get may line working? Thanks 

Teqage by • Contributor
  • 1162 Views
  • 16 replies
  • 0 Helpful

EE PAY MONTHLY CUSTOMER -going to USA

I have a Essential Plan 40GB plan with a £2 per day for EU roaming I will be going to USA at the end of July for 2 weeks do I need to buy the Roam Abroad Pass to be able to use my allowances as I would at home with no extra charges?Do I need to buy a...

T13A by • Explorer
  • 390 Views
  • 2 replies
  • 2 Helpful

Resolved! Travelling to Canada

Which is the cheapest and safest way to use an iPhone in Canada to send texts and photos to England for 18 days using iPhone 6? Thank you 

Izzifh1 by • Investigator
  • 672 Views
  • 1 replies
  • 0 Helpful

Calling in California EE

Presently can’t make a call in California. Tried all other networks after reading earlier posts. Yet only network available is AT &T. 4g slelected with volte. Took out plan prior to travel. Data working as able to use maps. But unable to call and alw...

-Andy_50 by • Investigator
  • 1653 Views
  • 10 replies
  • 2 Helpful

Resolved! No calls or texts in US

I have a PAYG account, World Select Talk and Text add-on, Roaming and Travel Data Pass are on. Am in US but I cannot text or call. Have switched it on/off multiple times. It's showing Roaming is on and briefly shows AT&T as a network but then it's go...

Salc1269 by • Visitor
  • 541 Views
  • 2 replies
  • 3 Helpful

help asap

I am in the USA and need to speak to a rep in EE what can I do ? how do I ring ? none of the numbers work and I have bad learning problems . can anyone help ?

Roaming not active in the USA

I have a very expensive plan with EE.  Three days ago, I rang EE and asked for the service which allows me to expand my plan to the US when travelling.  It was activated there and then on the phone call with EE.  Today I have landed in the US and my ...

JJTW01 by • Visitor
  • 580 Views
  • 2 replies
  • 3 Helpful

Resolved! Data roaming and call from Rhodes not working

Hi, I cannot get data roaming or calls to work at all. Ive got both boxes ticked in my account for data roaming and internalional and premium calls. Ive restarted my phone. Tried connecting to a network manually, but nothing is working. I'm on pay mo...

Trekmp by • Investigator
  • 1518 Views
  • 5 replies
  • 1 Helpful
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