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Discussion about Mobile services, like roaming, calls, messaging etc

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End of Phone Contract

Just a quick question, though my contract is not up just yet. Once my contract ends, how does my roaming work. At the moment i get free roaming in the EU due my contract was before the July's 2021 date. Would I still keep the same package until I upg...

Ronnie68 by • Explorer
  • 2360 Views
  • 6 replies
  • 2 Helpful

Resolved! Turkey holiday sim deal ?

I’m going to Turkey. I got hit with a big bill last time for 4 of us . There’s 3 going this time I need the best deal ? Sim only? Or add on ? Or the Turkcell sim ? Will it work in my phone? It’s EE locked 

Resolved! Holiday to turkey

Hiwe’re going to turkey in a few weeks. Can you pay £2 a day for data , did I see that somewhere or is that not right? thank you 

nicdoc by • Visitor
  • 537 Views
  • 1 replies
  • 0 Helpful

Diverting Calls From A Lost Phone

Hi, we have just terminated the contract of one of our employees but they haven't returned the mobile we issued them with. Can we divert the calls from this number and also block outgoing calls without the actual phone itself?

Resolved! PAYG vs Pay monthly SIMs

I have recently bought a PAYG SIM for an elderly relative for emergency use only (as they are an infrequent user), but I have found that the PAYG SIM does not make/receive calls, whereas a pay monthly SIM in the same phone, in exactly the same locati...

Wildcat by • Skilled Contributor
  • 3536 Views
  • 54 replies
  • 4 Helpful

Proof of ownership

I have an appointment tomorrow to open a bank account and I need proof of ownership for my phone number. I have been trying to contact EE from 150 and the other phone numbers given but when I call them an automated response appears giving me only the...

Re: Seychelles issue

Same issue here. I'm in Seychelles for a week and is nobody able to solve this problem. Nobody can contact me and don't receive sms messages. Shame on you EE nobody cares about customers problem. That's breach of contract I'm gonna go further. Why I'...

MihaiDima by • Contributor
  • 927 Views
  • 22 replies
  • 0 Helpful

Roaming

ive got roaming included in my smart benefits. I’m in Mexico now and I’m recieving texts but internet does not work outside of wifi connection 

Ryan1301 by • Visitor
  • 338 Views
  • 3 replies
  • 0 Helpful

In Greece yet being charged as if in Turkey

Hi - we are staying at Kos and received a notice from EE saying welcome to Greece however I’ve just been billed £26 roaming charges for Turkey!! I’ve now received texts saying I’m in Turkey (I’m not) and despite best efforts my iPhone won’t connect t...

ChezDom by • Visitor
  • 3929 Views
  • 2 replies
  • 3 Helpful
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