Mobile Services

Roaming not active in the USA

I have a very expensive plan with EE. Three days ago, I rang EE and asked for the service which allows me to expand my plan to the US when travelling. It was activated there and then on the phone call with EE. Today I have landed in the US and my ...

Re: Greece: I can make calls but I cannot receive calls or text messages

I have been in Greece for 2 weeks with 4 staff on a business contract and like so many others, all incoming calls have been blocked, meaning I have to pay £1.12 a minute to call people clients who have to WhatsApp to ask me to call them. Thanks EE, b...

Resolved! Data roaming and call from Rhodes not working

Hi, I cannot get data roaming or calls to work at all. Ive got both boxes ticked in my account for data roaming and internalional and premium calls. Ive restarted my phone. Tried connecting to a network manually, but nothing is working. I'm on pay mo...

Roaming Charges & 3 Month Limit

Hello, In February I moved to Gibraltar for work so I have in turn, become a permanent resident of the country on the south of Spain. In the first two months of my time in Gibraltar, my EE bill was fine and did not increase. However, the three mont...

EE.signal booster withdrawal

Does anyone know of a resolution to the issue of zero signal without the booster service that EE are withdrawing? We run a business from our house which relies on receiving normal calls on the EE network. We can’t rely on our clients using WiFi calli...

Resolved! Mobile number not working abroad

Hi, I have been away from UK for nearly 2 years (and still) and it seems my mobile number is not working (discontinued?) any longer. I still get messages from EE or other numbers occasionally (last one was on 10th April 2022).Today my number supposed...

Roaming in greece

I habe bought the £10 roaming bundle to use on my holiday in Greece, does this mean I can still text or what’s app to the uk free? Thank you

Upgraded phone and no service can not call EE

Upgraded my phone yesterday and have no service and no other way of contacting EE, they don’t reply on twitter.

Data roaming

I forgot to activate my roaming minutes in the UK can someone help I'm in Cape Verde

Resolved! Contacting EE while abroad

hi My phone was stolen while abroad. As a result I do not have access to my SIM or the myEE app, nor do I have a mobile to call the number. Why does the message us function not work abroad - this honestly seems like the key purpose of this feature. ...

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