Mobile Services

Texting on EE

So I have the unlimited texting and unlimited calling with the 15gb data plan pay as you go monthly. It seems though that I’m having difficulty with my texts by being charged for sending picture messages. Now I have been living overseas in the US for...

Calling an english number abroad

If someone is on holiday in Spain and has an english number and free calls to the Uk, will it charge me to receive and call them?

I have a plan that says I can except and make calls while abroad but my iPhone C

Call cost to 01785

Can someone advise how much this. Umber will cost. it doesn’t appear to be a premium rate number but call-chargers.co.uk state it will cost between 10 and 40ppm  thanks

Not receiving any texts from UK when abrod

Hi, this is my second holliday this year when i can’t receive any text when i’m abroad. When i come back in UK then arrive all the text during the holliday. I called ee after last holliday and they told me to call them when i’m abroud, now i’m abroad...

PAYG roaming overseas

I have a PAYG sim - iPhone has been activated for roaming, credit has been added to my account and yet I still can’t get data / internet access.any ideas? 

Travelling abroad

Will I have to pay roaming charges when I go to Europe? I have a £10 monthly sim.

Re: Signal disappeared in canada

I'm in Vancouver BC and I just landed and there is no signal. It's August 9th 2022. Usually when I land I get the text with costs and allowances, but no luck. Can you please help I am paying for a roaming bundle so its a bit worthless if I can't use ...

Data roaming aboard not working

Data roaming not working aboard - working fine on one iPhone 11 but not the other iPhone 11?? 

Sending text messages from Zanzibar

I have purchased a text bindlefor use in Zanzibar. I have only been able to send 2 texts so far, the rest are failing to send. Does anyone have any pointers please?