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Can't make calls to the UK from Spain

Hi,  Unable to make calls to UK from Spain. Had the same problem earlier this year. Spoke to EE and was advised that I should speak to them prior to travelling again.  Spoke to EE on Thursday, they add a call package to my account. Advised that I wou...

Hunter23 by • Visitor
  • 1333 Views
  • 2 replies
  • 3 Helpful

Can’t make or receive calls

Morning. I’ve noticed for the last week or so that I can’t make or receive calls unless I have wifi calling turned on. when calling out the line doesn’t ring but the person on the other end of the line has said they can hear me but nothing my end  an...

Jomorris by • Investigator
  • 1368 Views
  • 8 replies
  • 0 Helpful

Roaming in Corfu

I am in Corfu and when I arrived I got a welcome to Greece text. I later got a welcome to Albania text when I automatically connected to an Albanian network. I have since manually switched this back to a Greek network but I haven’t had another welcom...

Resolved! Smart benefit and add on. What's the difference

As part of my plan I am allowed one smart benefit which I have chosen Roam Further package. I also see in my fixed Add Ons that there is one saying £2 per  day for EU Roaming. Does this mean I am already roaming for free via my Fixed Add Ons? Is ther...

Scoop1 by • Visitor
  • 492 Views
  • 1 replies
  • 1 Helpful

Resolved! Setup roaming while abroad

Hi I didn’t activate roaming before leaving the UK, I have been here for a week, I can make calls and can’t receive calls. I have activate roaming in settings and allowed premium calls too. What should I do to get may line working? Thanks 

Teqage by • Contributor
  • 1182 Views
  • 16 replies
  • 0 Helpful

EE PAY MONTHLY CUSTOMER -going to USA

I have a Essential Plan 40GB plan with a £2 per day for EU roaming I will be going to USA at the end of July for 2 weeks do I need to buy the Roam Abroad Pass to be able to use my allowances as I would at home with no extra charges?Do I need to buy a...

T13A by • Explorer
  • 393 Views
  • 2 replies
  • 2 Helpful

Resolved! Travelling to Canada

Which is the cheapest and safest way to use an iPhone in Canada to send texts and photos to England for 18 days using iPhone 6? Thank you 

Izzifh1 by • Investigator
  • 679 Views
  • 1 replies
  • 0 Helpful

Calling in California EE

Presently can’t make a call in California. Tried all other networks after reading earlier posts. Yet only network available is AT &T. 4g slelected with volte. Took out plan prior to travel. Data working as able to use maps. But unable to call and alw...

-Andy_50 by • Investigator
  • 1670 Views
  • 10 replies
  • 2 Helpful

Resolved! No calls or texts in US

I have a PAYG account, World Select Talk and Text add-on, Roaming and Travel Data Pass are on. Am in US but I cannot text or call. Have switched it on/off multiple times. It's showing Roaming is on and briefly shows AT&T as a network but then it's go...

Salc1269 by • Visitor
  • 548 Views
  • 2 replies
  • 3 Helpful

help asap

I am in the USA and need to speak to a rep in EE what can I do ? how do I ring ? none of the numbers work and I have bad learning problems . can anyone help ?

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