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Switch voicemail off am in turkey now

Wendygb123
Visitor

‎29-09-2022 02:09 PM

Hi I am abroad and forgot to switch off voicemail . How can I do this now 

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2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎29-09-2022 02:59 PM - edited ‎29-09-2022 03:04 PM

Hello @Wendygb123 ,

Welcome to the community,

Did you set up a pin for voicemail previously? Unfortunately, without a pin, there is no way of turning it off, until you are back in the UK. You may want to take a read here:

https://community.ee.co.uk/t5/Mobile-Services/EE-Voicemail-All-you-need-to-know/td-p/1138342

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
_MrR_
Scholarly Contributor
Scholarly Contributor

‎01-10-2022 07:32 AM

Hi @Wendygb123 

If you type ##002# into your phone as if you were dialling a phone number and then call it, it'll send the command to the network to cancel all diverts (so basically the ones to voicemail). 

You may also be able to text VM OFF to 150 to get the same result.

When back in the UK, text VM ON to 150 for the diverts to be switched back on.

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