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Community Activity
TNT problem EE sort yourselves out!
I'm not the only person experiencing difficulties with TNT when purchased as part of Tv bundle. Ordered 50" TV with 24 months TNT subscription. Not able to activate TNT despite 3 weeks of calls to 150! It is now in my " activate now" but when I try t...
Resolved! How to access live chat?
When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.
Trouble Connecting Smart Hub Plus Without ONT Modem
Hi,I recently joined the plan and received the Smart Hub Plus. I’m trying to set it up using this guide: https://community.ee.co.uk/t5/Broadband-Landline/Need-Help-with-Your-Home-Broadband-Speed-or-Connection/td-p/547909, but I can’t connect the red ...
TV without subscription when moving from BT
Hi, currently out of contract with BT, and have BTTV but box only, no subscription (can record TV, etc). Now out of contract and looking at moving to EE (BT don't seem to want to let me renew). Currently have BTTV but 'box only' package (was a user s...
Resolved! SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
amazing over the phone support
I spoke to Bobby this evening regarding my EE add ons and he was so lovely, very helpful and looked into everything for me. Couldn’t fault a thing, got everything sorted for me and even gave me some advice for any future improvements i could make via...
Pack says waiting?
Just ordered a sim only 8gb £10. Money taken from account, sim turned up and put in (did switch off and on etc). Says I have no live pack or credit. It does show the pack 8gb £10 but says waiting........how do I get the pack I bought when ordering th...
how can i get sub titles withh ee television
how can i or is subtitles not posible on ee
Where’s my order?
Hi all, I’ve ordered a new phone had the confirmation email but nothing else, delivery says 1-2 working days and it’s been a while now and haven’t even had anything about delivery. Any help would be appreciated as I’m not able to contact EE directly...
Codes
I've been having the same issue for 10 days now. I switched to Lyca, and both EE Customer Service and EE Store acted like they were hearing about it for the first time. They said they were looking into it, but I haven't heard back yet. They opened a ...
