Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

What is the maximum length of a Roam Abroad Pass? How could I extend it?

Hello! I am using a Roam Abroad Pass while I am travelling through Canada. I have been here for two and a half months. And EE's Roaming Pass has been fantastic. So, now I would to know if there is a restriction on the length of time for a Roam Abroa...

Resolved! Not seeing 5g

I have a 5g plan but don’t have the 5g indication on my iPhone

No service

Hiya,I’m pay monthly customer and I’m visiting Taiwan at the moment but have no service since I arrived couple days ago. Can you let me know what should I do please? Thanks

My phone number at the bank is different to my account so can’t get my one time

Hotspot kicking me off

Hi there, Recently had my upgrade, but now I can’t seem to tether my phone. It will connect and then disconnect after about 5 mins? what can the issuer be?thanks

Calls not working

I just got a new monthly sim, and I’ve set it up and it doesn’t even let me make calls or text,

Roaming

Hello I bought 2 cards and my internet doesn't work, nor can I call or receive calls, I want to mention that I'm roaming

People calling me when I was out of the UK

Resolved! Outcoming call

I can call other’s. But some call can't come in my phone.

Voice mail access costs

Hi I have just moved over from BT.I am on an unlimited calls package, is there an extra cost to access my voice messages?The reason I ask is BT used to charge an additional cost, so I am keen to know.Thanks for your help.