Mobile Services

problem between 2 phones on the same account

We have 2 apple phones on the same account. I am not able to ring or text my partner although he can ring me . I can phone and text other people . When i ring him it goes straight to answer phone and he is not getting the messages i leave.

Resolved! Nuisance phone calls. I have received calls from 0843 122 2305.

I have received nuisance calls from 0843 122 2305 claiming to be from EE. The woman has such a strong Asian accent I cannot understand what she is saying to me. I usually hang-up after 15-20 seconds as I cannot understand her. Surely, this isn't EE?

Intermittent phone ring

I have just bought a Nokia X10, although it shows I have a full signal, sometimes calls go straight to voicemail without ringing or vibrating, any ideas.

Account holder

I am trying to upgrade my phone but it is saying I am not the account holder. When I first bought this phone (Samsung galaxy 21 ultra) i took the contract out under my name so I dont understand why it isn't letting me upgrade.

Not registered on network in Tenerife

I m in tenerife from UK..paid extra for roaming but can't get data roaming ..tells me I m not registered on network ..can't call anyone in UK !!

Roaming

Hi, I have just paid £10 to use roaming in Australia. Just arrived in Australia and received a text from EE saying that all calls to countries outside the EU will be £1.35 a minute. I thought that calls to an Australian phone number would be included...

Re: Roaming in australia

Hi I have just arrived in Australia my phone is saying SOS and it’s impossible to contact EE on 150 or any other way as it won’t let me phone. I purchased the right roaming before going away and it’s showing on my account. How do I contact EE From Au...

Number not working

I was traveling for a couple of months and now my Uk number isn’t working I tried to top it up cause it’s a pay as you go number didn’t work

Voicemail

Hi. I am trying to change my voicemail to my new company. Message keeps saying under maintenance but it has been saying this for a while now. Any ideas? Thank youJane

Calls cutting out after 15 minutes

Hi, Over the last few weeks/months, i've been noticing that calls are cutting out after 15 minutes- not just related to one particular number. Its extremely frustrating. Signage coverage is good, and I am not calling by wifi/internet.What would be th...

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