Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 590 Views
  • 0 replies
  • 3 Helpful

My Bill query

This shows what I was querying, re my current ie. first Bill.  The online advisor confirmed there are 'no extra charges on my Bill' ---- so isn't this rather confusing, even alarming, and wording should be revised?

clayto2_0-1670241193011.png
clayto2 by Contributor
  • 892 Views
  • 9 replies
  • 1 Helpful

Resolved! Using phone in Turkey

 Hi, Travelling to Turkey for 5 days.Would like to know the cheapest way to make calls and be able to use WhatsApp etc.   

Viv56 by Explorer
  • 2250 Views
  • 3 replies
  • 2 Helpful

EE Wi-Fi at London Underground

New to EE so still figuring it out. I see EE Wi-Fi automatically connects at London Underground using sim auth which is great, but I can’t seem to be able to get any traffic to the Internet with my default config. I suspect it’s because I use DNS ove...

Md61 by Investigator
  • 450 Views
  • 0 replies
  • 1 Helpful

Resolved! Carribean Cruise charges

Hello, I’m going on a Carribean cruise soon and already have the further roaming add on set up on my pay monthly account. Will I be able to use this onboard and not incur any charges?

Gr131 by Visitor
  • 658 Views
  • 1 replies
  • 0 Helpful

Resolved! SIM card has just stopped working

My SIM card has all of a sudden stopped working. Can't make calls, text or use any data. It was working fine today until 18:00. In the UK. I NEED THE USE OF MY PHONE. 

cant make calls or use data in austria

I have lost data and call access from my mobile device from midday today. I am currently in Austria, from the UK, I have been here for several days, my phone had been working fine but for the last 5 hours I cant access anything! I am using a laptop o...

scott159 by Visitor
  • 671 Views
  • 1 replies
  • 1 Helpful

Resolved! how do I use payg phone in Australia

Hiwhat do I need to do to be able to use my payg phone while I'm on holiday in Australia?I'm unsure about all I've read on your website, a step by step guide would be really helpful.thanks for any help 

nottonto by Contributor
  • 797 Views
  • 5 replies
  • 4 Helpful

No service

I am in my country and I don’t have service in my UK number I would like to know the problem