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Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 5082 Views
  • 1 replies
  • 3 Helpful

Can’t use my phone in France

I’m currently in France and my phone doesn’t allow me to make calls or send texts. I’ve only been able to access the EE website now I’m on a friends wifi. I can receive calls and the phone seems to be connected to a French network (orange F) with 4G....

BenOD82 by • Explorer
  • 608 Views
  • 3 replies
  • 0 Helpful

Order a replacement sim card

I lost my phone and would like to order a replacement sim card. I phoned EE and was sent a link on how to order but the link doesn't exist. Can someone please help 

gracey by • Visitor
  • 393 Views
  • 1 replies
  • 1 Helpful

Offline in Australia

We are in Oz. Her account suspended "unusual activity" so no phone,  login or app. Phone lines are closed (10.5 hours time difference) and signal is very poor/patchy. Is there an email I can use or do I have hang about here for a few hours?

Gerrond by • Visitor
  • 268 Views
  • 1 replies
  • 0 Helpful

Roaming Abroad NZ

I have added Roaming Abroad and had the confirmation text but am unable to load and use the web and apps when not on WiFi? Any ideas why? Roaming on etc in settings. 

Hi

The mobile doesn’t work at home xxxxxxxxxx. But another phones work fine at home. [Mod edit: Please do not post phone numbers on the public board. Thanks!]

111

Unable to dial 111 it will automatically end call. Yet when I called couple of days ago it worked fine . I need to contact 111 for my kids and can't. This needs sorting ASAP  Many thanks 

Samlam by • Explorer
  • 692 Views
  • 6 replies
  • 3 Helpful

EU

Im in the eu, namely Portugal but cannot make a call or send messages. Tried going through my settings but nothing helps. EE account settings don't help either and cannot request advice from customer services.... what do I do 

Roaming

Hello, I am on a monthly subscription pack with EE. I am about to travel abroad (out of the UK and EU) and it is crucial for me to continue receiving calls and text messages on my mobile number.I want to verify if roaming is activated on my mobile bu...

ines_D by • Visitor
  • 571 Views
  • 1 replies
  • 3 Helpful
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