Voicemail

JaneS38
Explorer

Hi. I am trying to change my voicemail to my new company. Message keeps saying under maintenance but it has been saying this for a while now. Any ideas? 
Thank you

Jane 

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @JaneS38

Thanks for coming here. 

Do you hear this message as soon as you call your voicemail? or, is this when you select to change the greeting? 

Leanne 🙂

Hi
Thanks for getting back to me.
If I try to listen to a mail or change my voicemail. It’s been like that for so long
Jane

Jane Marie Jones
Christopher_G
EE Community Support Team

Do you have another phone that you could try popping your SIM into to try this, @JaneS38.

Chris

Hi Chris.
I don’t I’m afraid. So frustrating

Jane Marie Sheoherd
Christopher_G
EE Community Support Team

OK, thanks @JanesS38

I recommend speaking to our Technical Support team to see if there's anything we can do from our end for you.

Chris