Voicemail

JaneS38
Explorer

‎03-12-2022 01:12 PM

Hi. I am trying to change my voicemail to my new company. Message keeps saying under maintenance but it has been saying this for a while now. Any ideas? 
Thank you

Jane 

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5 REPLIES 5
Leanne_T
EE Community Support Team

‎03-12-2022 02:28 PM

Hi @JaneS38

Thanks for coming here. 

Do you hear this message as soon as you call your voicemail? or, is this when you select to change the greeting? 

Leanne 🙂

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JaneS38
Explorer
In response to Leanne_T

‎03-12-2022 05:56 PM

Hi
Thanks for getting back to me.
If I try to listen to a mail or change my voicemail. It’s been like that for so long
Jane

Jane Marie Jones
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Christopher_G
EE Community Support Team
In response to JaneS38

‎04-12-2022 08:51 AM

Do you have another phone that you could try popping your SIM into to try this, @JaneS38.

Chris

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JaneS38
Explorer
In response to Christopher_G

‎04-12-2022 11:29 AM

Hi Chris.
I don’t I’m afraid. So frustrating

Jane Marie Sheoherd
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Christopher_G
EE Community Support Team
In response to JaneS38

‎04-12-2022 11:43 AM

OK, thanks @JanesS38

I recommend speaking to our Technical Support team to see if there's anything we can do from our end for you.

Chris

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