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Intermittent phone ring

Pantheman
Explorer

I have just bought a Nokia X10, although it shows I have a full signal, sometimes calls go  straight to voicemail without ringing or vibrating, any ideas.

7 REPLIES 7
Christopher_G
EE Community Support Team

Hi @Pantheman

Welcome to the community.

Does your phone lose signal at all? Could you check the status of the network in your area?

Chris

bristolian
EE Community Star
EE Community Star

This would usually a suggest the incoming call was blocked or you have a "do not disturb" mode active.

Pantheman
Explorer
Hi
It happens when I have a full signal, I checked the signal in my area and it was good.
Pantheman
Explorer
Checked all that no luck
James_B
EE Community Manager
EE Community Manager

Hi @Pantheman,

Does it just happen with one particular number or everyone?

James

It just happens on my EE account
Jon_K
Former EE Employee

What do you mean on your EE Account, @Pantheman?

Does the call issue happen with all numbers or just one number?

Jon