Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Fraud activity

Hi,I have been having an on going issue that still remains unsolved. In July I had my phone stolen and the thief had spent 250 pounds that month on the google play store. I reported this and supposedly had my phone number black listed. In August the ...

3g closure, legacy tariff, dispute procedure.

I have several legacy orange tariffs, which I have been informed will be 'unavailable' when 3g closes and that I will be automatically put on an appropriate contract when the deadline is reached if I do nothing, the only available contracts according...

Dexi2022 by Visitor
  • 389 Views
  • 3 replies
  • 1 Helpful

Roming pass in South Korea

Hi,I am currently in South Korea and trying to use EE SIM card because I urgently need to receive a message of verifying my uk phone number and need to get a code from it. But it seems like my EE SIM card does not working properly as I cannot get a d...

sofia121 by Investigator
  • 3407 Views
  • 6 replies
  • 0 Helpful

pay monthly sim after coming back from abraod

HiI'm on a pay monthly contract and have been paying the bill every month. However, I have left the UK in May and gone back to China. Before I left I switched on roaming by texting 150 and roaming worked normally when I was transiting in Germany. But...

Data

Hi , my data don’t work in Poland . Please check that . Thanks 

Damian26 by Visitor
  • 302 Views
  • 3 replies
  • 1 Helpful

Re: How to delete pin from voicemail

Hi @Schockwave,My hubby is abroad and can't access his voicemail, though he never set up a pin for it. His contract is added to mine - do you think C/S will be able to help if I call them?

Geti24 by Visitor
  • 417 Views
  • 1 replies
  • 2 Helpful

Problem with Deleting Voicemail over Remote Access

Hello All,Am having an issue, anyone else have the same issue...Steps to reproduce problem1. I dial my EE Mobile from another phone to access the voicemail remotely2. At "leave a voicemail" prompt I press asterix and enter my voicemail pin followed b...