Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Changes for EE customers roaming in the EU

Yea, I have all that, but my phone still doesn't work in Hungary. 150 doesn't work either, and no other helpline number to call - well, I can't call ANYONE! I need to make calls urgently, that's the whole point of this trip, sorting out care for my m...

Re: Call ends immediately after dialling

I’m having the same issues, here in France (Oct 2022) unable to dial out & text out.. can receive incoming calls & text, on contract monthly. Only able to call out via Wifi & data calls (what’s app) etc !!! Never experienced this issue before as been...

Ee number not an ee number

Hi all. I have a work phone and had been trying to set up visual voicemail by sending visual to 150 and I get the following message back. I’ve had the phone for 2 years but the SIM card if around 6 months old as Royalmail switched us from bt to EE ho...

Change my plan

Why I could not change my plan after login my account?

Resolved! Free calls to certain codes

Hi, can you help advise me Is it free for me to call a 03457 number on my ee monthly sim only service please. As Need to call Royal Mail service and code starts with 03457 but don’t want to have any surprises of extra cost on top of my monthly charge...

Data

I am currently in Belgium and my data isn’t working even though I have unlimited data and other people that use ee are able to use theres. I am away with my school and have to keep my pe rents updated so if you could solve my problem or tell me why i...

DONT USE EE

Been having issues with my signal whether it be internet or phone. Phoned EE to get this resolved but didnt happen. Received a text saying my case was closed without it being resolved so phoned again and got told nothing they could do. Anyone looking...

customer service?????

I TYPE IN CAPITALS TO SEE BETTER. I AM NOT A HAPPY BUNNY WITH THE DIFFICULTY IN FINDING CUSTOMER SERVICE. I AM ELDERLY AND SO I NEED MY MOBILE FOR MEDICAL APPOINTMENTS AND RECEIVING CALLS. I CANNOT MAKE CALLS FOR DISABILITY REASONS. NOBODY HAS R...

Roaming in Greece

Hi there, I forgot to activate my roaming before I traveled and now I’m here I can’t seem to be able to get through to anyone… I don’t like texting so could someone CALL me on xxxxxxxxxxx to sort this issue out! Please help me I’m struggling and I’m ...

Roaming

Hi, I am in Ibiza until Monday and need my roaming abroad data roaming! They did not do this over phone when asked the other day they just have forgot