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Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming

I paid for 15 pounds for a month of roaming in Australia and it’s not working. It says it’s in my add one but my phone only works near wifi

Skendo by • Investigator
  • 661 Views
  • 17 replies
  • 0 Helpful

Resolved! Roaming in Norway

I’m a pay monthly customer-are my included calls, texts and data available to use for free in Norway or do I have to pay acharge for a roaming bundle? TIA

No mobile phone connection

Dear customer service, please advise why my phone number doesn’t work? +xx xxxx xxxxxx name xxxxx xxxxxxxxxx address xx xxx, xxx xxxxxxx xxxx  I’m overseas now and as soon I can’t use my phone I can’t use my internet banking because I can’t confirm s...

Cant use canada roaming

Purchased roam further subscription for Canada but insists I must purchase additional package from Telus in Canada. Makes no sense

njcoxon by • Investigator
  • 492 Views
  • 7 replies
  • 0 Helpful

Resolved! Scam?

Got these 2 messages today. Any ideas? BTW senders phone has no entry for it  I've sent you an EE Photo/Video Message. Go to https://eeuk.mms.ee.co.uk/eeuk/ Your message is valid for 7 daysI've sent you an EE Photo/Video Message. Go to https://eeuk.m...

amjams by • Investigator
  • 3231 Views
  • 13 replies
  • 2 Helpful

Abroad charges

Hi, I am abroad at the minute in Alcudia, EE have taken £12 out of my account and I’ve only been here 2 days. Is this what they are charging me a day! It said they were going to charge me £2.95 a day for roaming and calls. Why have they taken this ou...

glarvsc by • Explorer
  • 464 Views
  • 3 replies
  • 1 Helpful

Spain

I’m in Spain. My phone is on roaming and still not working - help! 

Svvb2 by • Visitor
  • 310 Views
  • 1 replies
  • 0 Helpful

Resolved! Been charged for data roaming in Cyprus

HiI have a family plan of 3 phones and have had this for as long as I can remember.However on our recent holiday to Cyprus, myself and my wife were not charged at all, however, my son's phone was charged £2.29 a day for data roaming.Why is this pleas...

hawkerpaul by • Established Contributor
  • 3022 Views
  • 1 replies
  • 1 Helpful

Resolved! Avoiding EE Roaming charges

I’m travelling in the EU soon and I need to be able to receive text messages on my EE number.  Nothing else. I have a dual sim phone and another contract that gives free EU roaming from another provider so don’t want to pay for roaming on my EE sim.S...

ub8jayuk by • Contributor
  • 4011 Views
  • 2 replies
  • 3 Helpful
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