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Positive feedback

Hi All,I created an account just to leave a positive review for Emma Billington who was an absolute angel, handling my situation promptly when nobody else could.She was a breath of fresh air to speak to. A 10 minute phone call with Emma was more prod...

cbfox by • Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful

Reconnecting my mobile number

Hi,I was on pay as you go and travelling abroad for some months so I wasn't able to use my number. I received a message saying my number was going to be disconnected and now I can't send/receive messages or contact EE to reconnect my mobile number.Wh...

Gabe666 by • Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

Downgrading a Broadband Package

Hi, Currently on the 500mbps plan, if I were to upgrade my plan to say the 900mbps plan could I then downgrade back to the 500mbps plan later on? any advice much appreciated 

DomW1 by • Investigator
  • 4 Views
  • 1 replies
  • 0 Helpful

Resolved! Pay bill

It says myEE. Is down. How do I get onto my account to pay my bill? 

Friends and family discount code - not working

HelloI'm getting the error that the code entered is not applicable with data plan despite the data plan having no discount already applied to it. Please can you help? This is the an iphone and the EE unlimited all rounder data plan.  Thanks 

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Payment taken for smart watch but no order confirmation

I've just tried to buy a Samsung Galaxy Fit 3 through the EE app. I got to the payment screen, clicked the Paypal link, logged in and hit pay. The payment has been taken from my Paypal account, but I have no order confirmation, and the watch is still...

Joolscdf by • Investigator
  • 52 Views
  • 4 replies
  • 1 Helpful

microsoft 365 add on

Hi, So I selected Microsoft 365 as an add-on to my contract back in October 2022. The contract has now ended (September 2024) and I have left EE. I have just purchased a new laptop which includes a 1year subscription to Microsoft 365 but it keeps say...

Re: Phone number disconnected

I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.

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