Mobile Services

Re: Roaming Not working

I've recently switched from 3 to EE as I was looking for a more reliable network provider and EE market themselves as the number 1 provider in the UK. I've also included the roaming add-on but I've had nothing but trouble with them, the add-on never ...

Going abroad

Re: SMS not received while I'm roaming in India

I am in India now and have the same issue. My bank cannot seem to send texts to me. I used to receive texts in the beginning, but since then has stopped. The network search has been set to Automatic. I have not set data roaming, not sure if I have to...

Roaming in Japan

I'm wanting to receive text messages in Japan. I've arrived and roaming seems to be on, data off, connected to WiFi but nothing coming through

Roam like Home - How to buy?

Hi,I have a 240gb pay monthly pack on my wifi dongle (is it a subscription pack I have no idea?)If I go to the EU how do I buy a Roam like Home pack? Can you do this in advance?   

New phone

Any info would be appreciated. I'm posted in Cyprus with the military. Just ordered an upgrade with ee which has been sent to my parents as they are coming out to visit me next week. Does the phone need to be turned on in the uk first and onto the ee...

Re: Roaming not working in the US

I have the same issue. I arrived in the US on the 16th July and purchased roaming on the 13th July. I have tried all the options that you have recommended to Maestro but still have issues. I I scan for the best network available which are AT&T, T Mob...

Re: Unable to call UK from Abroad

My son is currently in Spain and has no signal. I have called EE and everything is activated on his plan for Roaming. There are no blocks. What does he need to do to his actual phone to clear any blocks?  He can't call EE as he has no signal at all. ...