Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 7656 Views
  • 1 replies
  • 3 Helpful

Resolved! Will I be able to receive calls and texts while in the EU?

I am on a 30 day sim plan. I have enabled roaming, but I do not want to incur any charges while abroad, so have set my spending cap to £0 (and won't be purchasing a roaming add-on). I will not be making any calls/texts, but I was wondering if I will ...

QV by Visitor
  • 2265 Views
  • 1 replies
  • 1 Helpful

Roaming doesn't work

I have a roaming pass and have used SIM for my UK phone in EU before. Now in France and can't connect to local network. Can't contact 150 as phone/text doesn't work ands EE have no other way to be contacted. This is not the first time this has happen...

DRothe by Visitor
  • 418 Views
  • 1 replies
  • 0 Helpful

Resolved! Using data on a cruise

Hi I am going on a cruise for the first time around the Mediterranean and don’t know if I should get the WiFi package or use roaming on my phone I need some ideas as don’t want to be able to face time and use the internet and play games without costi...

Calls and texts not working

Hi. I’m in France. Have the Roaming add on, can use data, receive calls and texts but can’t call out or send messages. Can anyone help?! 

Ali_M_87 by Explorer
  • 1146 Views
  • 10 replies
  • 0 Helpful

eSIM Not Working Overseas

Hi,I'm using an iPhone SE with EE eSIM (monthly contract) and a local Ecuador SIM.Last time I was in the country this worked really well, I could use the Ecuador data for all calls and internet use and still receive text messages on the EE eSIM (code...

chipbury by Investigator
  • 1891 Views
  • 15 replies
  • 0 Helpful

Roaming in Egypt

I am going to Egypt for 2 weeks is there a roaming package that covers Egypt 

HUGH4 by Investigator
  • 6078 Views
  • 1 replies
  • 0 Helpful

Unable to make calls

Hi I am unable to call anyone, I can’t receive calls & when trying to phone 150 it just doesn’t even ring or connect, I have the same problem when trying to phone anyone else, there’s no problems in my area & WI-FI calling is on too, my bill isn’t du...