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Printer won't connect to new EE hub

We have recently moved from a BT hub to EE. Initially our HP Envy printer was connected however having re-booted the WIFI, the printer will not reconnect to the WIFI. We have tried connecting using WPS and entering hub password into printer but conti...

Stuck in Australia with voice not working

I recently purchased an Unlimited Full Works plan and am now in Australia. The data connects fine, but whenever I call I get silence, and the call terminates after 10 seconds or so. The 150 text message service doesn't work, ROAMING and SPEND CAP ref...

Help at EE Stores?

I have a basic Nokia phone. Not a Smartphone. I went to an EE store to ask for help with this phone. I have a some £30 credit with EE on this phone. The assistant was more interested in a game being played on an iPhone but eventually made an effort t...

Resolved! Pro Box freezes when mini box turned on

Hi after some help, I have Full Tv package transferred from BT to EE and have Multi-room included. All was working well until tuesday evening when the mini box was turned on all ee tv boxes froze. Broadband is 900mb full fibre, cabled broadband stopp...

Blukas49 by • Investigator
  • 272 Views
  • 7 replies
  • 3 Helpful

Cancelled EU roaming add on by mistake

HiI cancelled a eu roaming add on, which will now expire at the end of my billing cycle. I assume I can start it again afterwards (offer hasn't expired). That add on is still free? I realised for a brief trip I can turn data roaming off whilst aboard...

longworn by • Investigator
  • 59 Views
  • 5 replies
  • 1 Helpful

Can’t receive text or send text messages

Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...

Gliba by • Investigator
  • 84 Views
  • 9 replies
  • 0 Helpful

Bright box red light

My broadband has been off since yesterday evening and the router is showing a solid red lightI've been through the connection test, I've done all the steps to power off and then reset the router but it's still showing as red My mobile can see and con...

Lwarnell by • Contributor
  • 45 Views
  • 5 replies
  • 1 Helpful

BAFTA and EE set the stage

I have sent my entry today via video on the EE Instagram account, which was within the time given for inscription (21 march by 23:59) The terms and condition say that a form which should be filled by the 23RD of march will be sent within one working ...

Samsung TV with Free TNT Sports

Had my TV now 2 weeks and no one at EE knows how to get these codes!!!!!!!! it's awful... been on the phone for days trying to get these codes

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