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Unable to make calls

Nevfowler
Visitor

‎04-08-2026 06:25 PM

I am in Portugal and have EU roaming yet I cannot make or receive any phone calls on my Google Pixel 10 Fold. At the moment only WhatsApp calls work, which isn't any good for people who do not have me on WhatsApp

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎04-08-2026 06:49 PM

Hi @Nevfowler 

Did you receive a welcome text.

Roaming doesn't work if you do not have roaming activated on your account. If you can use the EE app message system contact EE via this service alternatively use another device to call.

https://ee.co.uk/help/contact-ee

 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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