Scam?

amjams · ‎27-11-2022

Got these 2 messages today. Any ideas? BTW senders phone has no entry for it

I've sent you an EE Photo/Video Message. Go to https://eeuk.mms.ee.co.uk/eeuk/ Your message is valid for 7 days

XRaySpeX · ‎27-11-2022

@amjams : This is a valid text from EE when you are being sent an MMS & your phone is not set up for them. For most phones, you can download the MMS settings needed from the online set up tool , so you can receive MMS directly w/out being directed to EE's d/load site.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Chris_B · ‎27-11-2022

@amjams It’s not a scam message. Do you have MMSs enabled on your device? if you don’t get get that message so you can get that MMS via EEs portal. You should also receive a code. But there is occasionally a glitch where you receive that message, and you haven’t received a MMS at all..

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

amjams · ‎27-11-2022

Thank you for your reply the person that the message is apparently from has no knowledge of it no is there anything on his phone to suggest he sent anything

XRaySpeX · ‎27-11-2022

@amjams : This is a valid text from EE when you are being sent an MMS & your phone is not set up for them. For most phones, you can download the MMS settings needed from the online set up tool , so you can receive MMS directly w/out being directed to EE's d/load site.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ray105 · ‎03-08-2023

I've had exactly the same, 1 on work phone 1 on personal first from my boss second from my daughter, spoke to both of them neither sent me anything!! - Scam??

Leanne_T · ‎03-08-2023

Hi @Ray105

If you’ve received a message from one of your contacts saying:

"I've sent you an EE Photo/Video Message. Go to https://eeuk.mms.ee.co.uk/eeuk/ Your message is valid for 7 days."

This is an EE message, and could mean that your phone needs to be set up for picture messaging or the message could not be delivered at the time.

Please download the MMS settings if needed from the EE Setup (wdsglobal.com) for your device.

Leanne.

Ray105 · ‎03-08-2023

Hi

Already spoken as I said to both contacts neither of whom have sent me ANY!
messages, so where did these come from?

xxx xxxxxx

xxx xxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

Ray105 · ‎03-08-2023

Hi Leanne

Spoke to both contacts neither of whom have sent me anything. So why have I received these messages?

Leanne_T · ‎03-08-2023

Have they sent any over the last 7 days? @Ray105

Did you get a password to view the picture message?

Leanne.

Ray105 · ‎03-08-2023

Hi Leanne

No nothing at all, and yes there was a password , interesting tho that the log in on the phone number started 447( 9 digits)

xxx xxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]