Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Calls Barred

Why are all my calls to Cyprus mobiles barred

Lost the ability to make or receive calls

So I moved to the US temporarily a good while a go, have the roaming package set up.I had to factory reset my phone due to it acting up.Started the phone back up and i have data and text messaging but no UK or local calls.Sim manager calls and messag...

Resolved! Call forwarding error

Hi,I am trying on my phone the call forwarding to another UK number and it always fails.When I try from the settings, the following error appears: "call settings error unexpected response from network".This is regardless if I want to set 'Always forw...

WiFi Calling cutting out after 30 sends when both on EE Wifi Calling

Hello,I have an issue with EE WiFi calling, after 30 seconds EE WiFi Calling switches off and it reverts back to normal EE signal. The issue only happens when calling other EE customers when on WiFi calling. Tests I have ran:- EE to EE call, both on ...

Resolved! Roaming problem

I need speak with some agent live chat

My sim card

Hi my number is not currently available I don’t know and I’m overseas so if possible to fix the current issue I leave my number below xxxxxxxxxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thank...

Data roaming

Good evening I have upgrade my daughters phone xxxxxxxxxxxxxx today for the monthly data roaming at £15. It doesn’t appear to be working. Can you look into it please [Mod edit: Please do not share personal details as your posts are visible to the pu...

Resolved! Upgrade anytime

Hi I'm wondering if anyone at EE can help please? I am currently 8 months into a 24 month anytime upgrade plan, but don't like my phone as having multiple issues with bugs, overheating and battery life (pixel 7 pro). I am happy to pay the early upgra...

Use my phone in Greece

Hi, how do I go around using my phone in greece?

Technical explanation for Wifi-Calling required

I asked EE tech support to explain how Wi-Fi calling works, and was not convinced with his explanation.My understanding was that the calls over wifi-calling are routed approximately like this:Caller's phone > Wi-Fi connection to home router > Router'...