Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! WIFI COVERAGE BOOST

I have been reading about Wifi coverage boosthttps://ee.co.uk/help/help-new/network-and-coverage/coverage-and-speed/how-do-i-access-wifi-coverage-boost-Id like to just clarify please whether i can only connect to a Wifi Network called "EE WiFi" / "EE...

Roaming USA

Hi, I have a roaming pass but now in USA I can’t connect. Roaming is enabled, network selection is automatic, I have restarted the phone the ‘message us’ system doesn’t work as the start conversation button doesn’t appear. I can’t ring customer servi...

Resolved! Voicemail pin number

I forgotten My PIN number. Any advice would be appreciated. I need help to set up a new one. Thanks

I need

Hi, I can't receive or send text message from my phone. I can receive calls but not text message. Is also affecting my bank transactions coz am not receiving any message..I need urgent help please

Return calls

I keep receiving calls from people who claim I have phoned them, when I haven't. I presume that this is some sort of scam.If I don't answer I often receive a text message some with quite aggressive tone asking me to stop calling them.The calls are fr...

Re: Charge for A Picture Message I've never sent

I’m having this same issue, except no text or email was sent from my phone on the day it says. it’s been happening for a few months now and on a couple of our lines not just the one!

calls not working

I made a call this morning okay (8am) but now (2pm) it keeps saying that I'm 'not registered on network', can anyone help please as I need to contact my boss and other individuals.

Not Receiving calls or Missed Call Alerts when on another call

I have found that the last 6 weeks or so I am not receiving calls or missed call alerts when I am on another call. I run a business so spend a lot of time on the phone and am missing out on work. I have tried to call 150 but keep getting redirected t...

Resolved! Calling the UK from the EU with £10 Roam Abroad

I’m on a small business plan provided by my employer with the £10pm Roam Abroad option. The details say that calling a country which is NOT on the list (EU plus a few others are on the list) costs £2.xx per minute - does that mean that I will be cha...

Unable to send a text

HiRecently any time I try to send a text to anyone on my contacts list, I get the error to say Message not sent, number formatted incorrectly.This is happening with all my contacts, and up until recently, texts messaging worked fine. I have gone thr...