Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Unable to call UK from Abroad

Hi, we have roaming Add ons but are unable to call UK from EU (“Dial assist” and “you do not have access to this number “ .) Incoming calls are coming through however. So we obviously can’t call CS and messaging is not available! Very frustrating...

Re: I can't receive and make calls

no

Re: I cannot call a specific number

Hi Jon, Was this resolved? I have exactly the same problem with two numbers on my phone. If I call them from the UK then no issue, As soon as I am overseas (doesn't matter what country) then when I call the numbers the calls are immediately cancelled...

Resolved! Checking my calling time

Hello. How can I check the exact time of all outgoing calls on a specific day?

Cant make re eive calls

Trying to pho e utterly it just cuts off

Resolved! Australia Calls/Data

I am going to travel to Australia next week, what is the best package to purchase so I can use my phone for data and texts etc? Thanks

Resolved! No service in Singapore

I have been a monthly paying customer of EE for over 10 years. My current contract will end on 29th of September and I believe it will be my last due to the poor service I have received in the last month.I am currently in Singapore for work, and sinc...

Problems with roaming

I have paid £15 for a roaming facility in Germany. I cannot send texts or make calls, however, even though I can receive Whatsapp and get onto websites. Can you tell me what to do to be able to send normal texts and make and receive normal calls? Tha...

Delay messages

I have a complaint my messages keep late and because of this I missed the birth of my grandson I was ment to be her berthing partner and because of the delayed messages I didn't make it I received about 6 message's in one go at 8.15 and he was actua...

Not connecting abroad

Just returned from a week in Portugal where I nothing but issues with 2 associated accountsOne account was sorted quite easily with a call to support but the 2nd was and still remains a mystery/nightmareRoam abroad pass was added before travel, no ca...