Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Lon calls or texts abroad in Majorca

I’m currently in Majorca.  I have a roaming pass active.  I have roaming active on my phone.  I cant make calls or texts.I cant call or text EE for help because it won’t allow.can someone advise how to contact them or what I can do

Bgillham by Investigator
  • 459 Views
  • 5 replies
  • 0 Helpful

Resolved! Roam further with smart benefit, Apple Watch too?

Hi, i'm off to America in September and plan to use my smart benefit for roam further whilst there, i also have a data plan for my Apple Watch, as it's the same account (but not same plan) will the data on the Apple Watch be included or will I have t...

Shauns65 by Investigator
  • 1688 Views
  • 5 replies
  • 2 Helpful

Resolved! App Store Purchase Block

I am attempting to renew an apple store app subscription, and make payment through my mobile (having to billed to EE). However there appears to be a block on the amount (roughly 54GBP) is there any way this can be rectified?  I don't believe this fal...

rce26val by Visitor
  • 541 Views
  • 1 replies
  • 2 Helpful

can't use abroad

 Hello I’m in Italy now and I’m in trouble.I GOT SMS FROM EE AND I COULD ADD ON £2.50 for 24 hour or 7days for £10.so I wanted to add on 7days one but i tried many times but this shows.Someone know why this happened??? 

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Resolved! ROAMING PASS

If I buy a roaming pass for my trip to Canada, will there be any other charges?

MAC70 by Visitor
  • 576 Views
  • 4 replies
  • 4 Helpful