Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! SIM Only.

Hi there, I ordered a SIM only contract on the 8th August 2023. My phone contracts ends today. I’ve received no SIM card through, am I right in guessing it will change over automatically? And if so when will it change over? My app isn’t telling me an...

Can’t make or receive calls

My iPhone will not take or receive phone calls and I’m awaiting an important call

Re: My phone keeps cutting out when I’m on a call

Same with me. It is so annoying!! Mine even cut out when ee customer service broadband were transferring me to mobile to complain about it. I was listening to music and then bam, gone!!!

EE numbers can't call/text me

Anyone have issues where EE numbers specifically can't call or text them? So far I have come across two EE numbers that can't contact me. My number has been attached to different networks/sims/phones, so I don't think it is on my end.

I’m in Spain and not activated data roaming. Cannot send or ring 150.

Unable to text 150. Cannot ring 150. Cannot call Cust Serv helping number provided - service not available. Cannot locate live chat when logged in to my account. can anyone help me with this?

Resolved! In EU with roaming data but no internet suddenly

Hi there, I’m currently in Austria and my iPhone X has, after 2 weeks without problems, suddenly stopped connecting to the internet, despite being connected to 4G and despite having plenty of data for roaming on the contract. I’ve removed and put bac...

Resolved! Best way to use mobile data in eu

Using gifted data in Portugal

Hi there,I currently have a SIM add on for my mum to use and each month I gift her 20GB data. She’s going to Portugal and I’ve enabled roaming on her phone with a spend cap of £20 as it’ll cost £2.29 (she’s only going for 4 days). My question is, her...

Roaming will not connect with any local network in Vancouver

I’m in Vancouver Canada with an Ee phone on my uk account. It will not connect with local networks just SoS calls or No Service so I am royally stuck in so many ways. Roaming is on.

International calls

Today I get add on international calls to my account but when I'm making international call I can hear only "calls to this number are barred from your phone." How can I activate international calls on my device?