Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Not receiving OTP from Swiss VPN

I've been with EE since 2017. I consult for a Swiss group of companies that require me to use their VPN system. I log into the VPN on my laptop and then receive an OTP code via text on my phone from a Swiss telephone number to complete the log in pr...

Mobile phone appears constantly engaged, but it's not in use.

Initiating roaming when already abroad

I came to Malta with my EE phone, and the automatic setting on my iPhone logged me on to a network called "epic". I forgot to initiate roaming on my phone prior to departing the UK, and now have no means to text ROAMING to 150. Any solutions out th...

Re: Can't text 150 from abroad

No, this solution no longer works. Message received is “calls from this number are barred.”

Ee abroad

Hi, I’m travelling to the USA and need to change my roaming status

Roaming in USA and Canada so slow

Had 2 weeks travelling around USA and Canada, download speeds never exceed 2mbs! Wonder what I’m paying for with roaming?

How can I talk to an actual human CS person?

Phoned on 150 like the Quote-unquote Contact Us page says to, but instead of talking to a person, I got told to text a robot. I would use live chat option on the app, but this is the third day in a row I have not been able to load it "due to maintain...

Can't contact EE by phone

Hello,Since yesterday I have been trying to contact EE by phone. I get through to the options and every time I chose option 2 the voice tells me they didn't get what option I'd chosen an to try again and then the call fails. This happened on a number...

Re: Using data in Barbados

Hello, unfortunately the link to the Barbados costs doesn't show the cost of Data add ons, can anyone help with this please ?

International Roaming when you dont want it

We have two EE phones with 100Gb a month and 250Mb a month respectively. We have set a limit on the bills as we travel in and out of europe all the time. Recently we started getting bills on one of the phones that included Data, Calls & Text even th...