Unable to get a network signal in Canada

[CarrieCoombs]

Inan having same issue in PARIS 

[CarrieCoombs]

I am having trouble picking up EE or another network in Paris. I have an eSim on Apple 13 

[CarrieCoombs]

I cannot call from Paris because I have no network access!!!

[CarrieCoombs]

I have roaming. I gave a £ 20 cap. Just kerps coming up 'No ee service' but not any other service either?? 

[Schockwave]

Hello @CarrieCoombs ,

Welcome to the community,

Are you on pay as you go or contract?

If on contract, did you enable roaming on your account?

Have you tried rebooting your phone?

[bristolian]

You only need create one, new, post for your issue - rather than post across multiple threads as you seem to have done so.

Your symptoms are a classic example of a phone not having roaming enabled, which is what allows it to connect to foreign networks. When you say "I have roaming" - on what do you base this assumption?

My suspicion is that you don't have roaming enabled.

[Christopher_G]

Hi @CarrieCoombs 

Welcome to the community.

EE is a UK network, so it won't show on the list of available networks in France. Could you try manually connecting to a French network please?

Chris