Mobile Services

How to contact customer service from abroad

Hi,I paid £15 for roaming and it doesn’t work. As EE have removed customer services (can’t call and speak to anyone anymore) does anyone have any advice on how to activate roaming that isn’t listed on the website? Roaming is switched on in my phone s...

Roaming issues

I am currently in Spain, and I did text RO Spain, to 150 before I left, unfortunately, my phone does not seem to be sending messaging, it's a pixel 6. Now ignoring that issue for the minute, I cannot use my phone, as it won't authenticate against any...

Hi im wanting to use my 4g im abroad and cant get onto my account

Outgoing call

I have got a simcard with the phone number xxxxxxxxxxxxxx. But unfortunately I cannot phone somebody or use my internet. I have faced these problems recently.  [Mod edit: Please do not share personal details as your posts are visible to the public. T...

Roaming in USA

Currently in USA data roaming is working (I pay for worldwide roaming) but cannot make or receive calls or texts. This also makes it very difficult to contact customer services as I can’t find an email or chat option online..any advice 

No service In Dubai

I have arrived in Dubai and I have a PAYG sim with a data pack and 700 mins but I cannot even connect to a network over here and I am trying to do business here. When I try and connect to any network it redirects me to sign into EE and then I get an ...

Suddenly barred from making international calls

I suddenly cannit ring International numbers