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Phone won’t work in Australia

DebColes
Visitor

My phone won’t connect in Australia 

1 REPLY 1
bristolian
EE Community Star
EE Community Star

I presume that "won't connect" means the phone can't connect to any Australian networks?

If so, are you on pay-monthly or PAYG? The process to enable roaming - allowing your phone to work abroad - differs.

PAYG is auto-enabled for roaming once used in the UK first.

Pay-monthly needs to be manually enabled, normally by texting ROAMING to 150 from the UK.