Mobile Services
Discussion about Mobile services, like roaming, calls, messaging etc
Forum Posts
Can Someone from EE call me please??
Hi,I have no outbound calls - I can’t even call 150. And I don’t have a second phone to use. Currently the App is “down” so I have no access to the live chat function.Therefore I need someone to call me urgently - luckily inbound calls seem to be wor...
Roaming not working
Roaming not working, have tried everything. It shows the network name and signal bar but no 4G/5G
Can't recieve calls or texts
Don't know when it started, but the last call I managed to recieve was at the end of September, and the last Text I recieved was around the same time. Now I can't get reminders to my doctors appointments, or log into anything with two-factor authenti...
My EE phone won’t connect to 4G
Hi there, I have recently upgraded my ee I phone l. When it arrived it connected to 4G straight away but now won’t. I can only get online via WiFi and I can’t make calls. Any help gratefully received.
Need help. Need to speak to a member of staff
Hi.How do I speak to a member of staff on a live online chat?
Roaming
I have roaming as an inclusive extra on my all rounder plan. Do I have to text 150 roam to activate the extra before I leave the UK or does it update automatically when I first use it abroad.
Resolved! Roaming charges - need clarification on £2.29 per day vs. Roam Abroad Pass
My account add-on states: £2.29 per day for EU roaming (which cannot be removed).If I take the option for a 'Roam Abroad Pass' for £15 (just for the time I am away) does this 'disable' the £2.29 per for EU roaming. I see no logic in paying twice.
Resolved! "!Couldnt send text message!" to 5 digit sms number
Some texts do not send to the short sms numbers. For example, Trying to opt out of promotions sending STOP to a short number usually 5 digits. I get an exclamation mark with 'Couldn't send massage'. Message centre number in settings is +447958879879....
call 150 from India
Hello all,when i travel from UK to India, i bought new sim in UK(since i was using only Lyca Portugal sim) ; after i reached India, i tried to recharge from EE.co.uk using my Euro credit card but, the payment was failed. then i tried using https://ww...
