Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Calls Barred outgoing to UK

Hi All, Hopefully someone can help ...I have 30 mins calls add on to Uk , I'm in the Philippines and using both my UK sim and an E-sim now i can't call Uk , text uk so I can't even get help off EE not even the 150 works...so thanks EE for no email fa...

glenda67 by Investigator
  • 573 Views
  • 7 replies
  • 1 Helpful

Can't make calls to UK while in Australia

Hi, I'm on holiday in Australia and set up the roaming pass I needed by calling EE before we left. Now I'm here I can't contact EE at all as international calls are barred and I can't see how to unbar them. This isn't something I've asked for and I'v...

Re: Mobile networks in Spain

So what is the get out clause there must be a way to activate from abroad surely? do EE have an email address to contact that would be really helpful?

Lisa971 by Visitor
  • 320 Views
  • 2 replies
  • 0 Helpful

Resolved! Text Messages

HI, I need copies of me sent/received text messages for October and November,  can EE send me digital copies of these?

aoakes by Visitor
  • 355 Views
  • 1 replies
  • 1 Helpful

30 mins roam anywhere not working

Currently aboard outside the EU. Have purchase the 30 mins roam anywhere while speaking to customer service before my departure.Now that I am abroad, I have no network/line and I am unable to contact EE due to no network and no online tool....What do...

Re: Data very slow

Hey I’ve just switched plans on my ee where I pay 16 pounds extra every month for 125GB when I received this data is has been very slow when I do a speed test it peaks to around 0.7-0.5. I also restarted the device took out the sim cleaned it nothing...

Djyar_ by Investigator
  • 3260 Views
  • 5 replies
  • 0 Helpful