My EE phone won’t connect to 4G

Carjo
Visitor

Hi there, I have recently upgraded my ee I phone l. When it arrived it connected to 4G straight away but now won’t. I can only get online via WiFi and I can’t make calls. Any help gratefully received. 

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Are you getting alternate coverage, from say 2G or 3G? Or no coverage at all?

Do other EE users in the same location have issues? There may be a local outage if so.

You can use WiFi-calling to make & receive calls in the meantime.