Mobile Services

Not Receiving calls or Missed Call Alerts when on another call

I have found that the last 6 weeks or so I am not receiving calls or missed call alerts when I am on another call. I run a business so spend a lot of time on the phone and am missing out on work. I have tried to call 150 but keep getting redirected t...

Can’t connect to London Underground WiFi

Hi, I'm a contracted EE Customer and was able to connect to London Underground WiFi a few days ago, but now I am unable to & it asks me for username & password which doesn't work

Resolved! Calling the UK from the EU with £10 Roam Abroad

I’m on a small business plan provided by my employer with the £10pm Roam Abroad option. The details say that calling a country which is NOT on the list (EU plus a few others are on the list) costs £2.xx per minute - does that mean that I will be cha...

Unable to send a text

HiRecently any time I try to send a text to anyone on my contacts list, I get the error to say Message not sent, number formatted incorrectly.This is happening with all my contacts, and up until recently, texts messaging worked fine. I have gone thr...

Dater

I can’t use my dater when I am outside the ukwa do I do

What no retreives voicemail

Got new chip but no mobile internet

data \ roaming

Bought roaming pass for holiday. Got to states, no network/data. Can only use wi-fi when available. Checked account and roaming is active. Tried all community suggestions and nothing works, can anyone help ?

“You’ve dialled an incorrect number”

Dialling my parents’ landline this morning, just as I did yesterday, however today I’m told the number is “incorrect” turns out any call I make to the same dialling code is also incorrect but calls to landlines with a different code go through fine…w...

I am currently in the USA. Please activate my add-on as agreed on the 3rd August

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