Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 6573 Views
  • 1 replies
  • 3 Helpful

USA

Hi. I’ve just arrived in the USA but have no network so  can’t send texts or make calls. I’ve not had this issue before. Do I need to enable something? 

Re: Not receiving text

My sister just landed at Heathrow and had an EE sim installed. Calls are fine, also texts from another iPhone (via AppleID), but not receiving texts from an Android via her new phone number (with country code 44). Have tried turning iMessages off & o...

Ijb7 by Explorer
  • 2864 Views
  • 12 replies
  • 1 Helpful

No service in Tenerife and roaming is on

Hi, I am in Tenerife. I checked my roaming status before leaving the UK and all was ok. I can use wi-fi but I have no service. I've done all the trouble shooting. Automatic network selection or manual doesn't work. It then says searching but then bac...

Jabell51 by Investigator
  • 3216 Views
  • 13 replies
  • 2 Helpful

Mobile data roaming not working

I’m in Ireland and my mobile data is not working. It worked last week when I was in Ireland, and shows a connection with 3G but doesn’t work at all. The phone only takes calls and texts. I’ve tried turning off automatic network and selecting the othe...

08 numbers

Can I call any no starting with 08 with my available monthly mins.     

Loraz by Visitor
  • 621 Views
  • 4 replies
  • 5 Helpful

Unavailable sim card

After traveling abroad my SIM card doesn't work.I am not in the UK and can't call 150, other phone numbers have been called, and don't answer. I need technical support to fix my SIM card again. Please lead me.

Rozina96 by Visitor
  • 292 Views
  • 1 replies
  • 1 Helpful

Re: Roaming Charges for Turkey Extortionate

My daughter has just got back from Greece and I’ve recently received a bill with over £70 of extra charges. I understood that I would pay the Roaming Data charge of £2.29 but got a bill for the £2.29 a day PLUS a Travel Data for £7.84 a day. Can anyo...

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Tonymc9 by Visitor
  • 567 Views
  • 2 replies
  • 1 Helpful

Using phone in Japan

Hello,We’re travelling to Japan at the weekend and will be there for a couple of weeks. We are collecting a Japan Wi-Fi portable device when we arrive at Narita Airport so we can all access wifi when needed. We have a Pokémon Go player and use a numb...

EE Data Roaming Doesn’t Work - and Zero Customer Service

Have been in Singapore since Thursday. Received automated EE message saying my phone is setup for worldwide roaming and that I have a mobile data pass. I do a globetrotting role and have never had the problem - including last year in Singapore.Data r...

BPL1980 by Investigator
  • 1913 Views
  • 14 replies
  • 0 Helpful