Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Cannot send or receive texts or calls abroad

I’m currently in the US and cannot make or receive texts or calls. This is a major issue as I need to receive codes to access my online accounts. It’s also the only 2 ways to contact EE support. Could someone please assist? 

Jpain93 by Visitor
  • 1820 Views
  • 2 replies
  • 3 Helpful

Resolved! Data & Usage query

On the webpage DATA & USAGE for one of my devices it states that ‘Your extra charges so far’ total £3.82, comprised of  ‘Calls - roaming’ £1.91 and  ‘Text and picture messages - roaming’  £1.91. Yet when I click on the ‘See details’ link for each of ...

Resolved! Data in USA

Hi im travelling to New York on Sunday, I have put the add on for Roam Further so i can use my mobile as normal.  it is a really silly question but what do i need to do to my phone when i land? is there anything i need to switch on? or am i just good...

Network coverage

Currently travelling with Data Abroad Pass - in America - unable to access EE App to cancel this add-on, - facility is  very very limited with very little coverage.  Tried EE helpline but after 3 days still no success.  Please EE cancel my add-on pas...

PatLou by Visitor
  • 293 Views
  • 2 replies
  • 2 Helpful

Data not working in Munich

I have worldwide data enabled and have plenty of data left in my plan but am getting no connection, edge connection or sporadic periods of connection across Munich.Below is the sms I received from 150:Your phone is currently set up for use worldwide....

SR69 by Investigator
  • 853 Views
  • 7 replies
  • 5 Helpful