Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Cant send text messages anymore - getting 'not delivered' with a !

I am currently in Turkey, I send 3 texts to EE to enable roaming. Last time it worked no problems.I’ve been told to text, roam, roaming and travel . Travel went through twice but now no texts will go through so the automated answer to the new talk ...

Iphone 14 upgraded but not working

HiI've got my new phone iPhone 14 and transferred the sim via e-sim. But the data is not showing, I can't call, it goes straight to answer phone if someone calls me and my texts are going through as email??? Help

Unable to call or receive

Hi I have recently upgraded 2 of my mobiles which will be with me Tomorrow (Tuesday) and for some reason I am unable to make or receive calls

Re: Can’t get through to customer services

HelloI cant get through on 150 or any of the other customer service numbers. I've tried the text service ànd it does work either.I'm living in Spain and last months switched to pay asbyou go. I need to contact the customer service. Is the an email...

Phone signal is not coming

Hello There is no signal on my phone, my phone singnal is EE from England but i fly to USA and I do not have a signal. please tell me how can I contact EE, kind regards

Account closed Error

Hello This is Sharib, I am using EE monthly plan, I am on holidays to India, my EE network stopped working and on my EE app it shows account closed error, I have paid my monthly bill through direct debit, on 21st Nov, tried reaching out to EE support...

Calls to & from Vodafone

HiI am unable to make or receive calls from and to mobiles on Vodafonethis has been happening for a few days and only happens when I am on a mobile signal. When using WiFi calling everything is fine.I have checked two EE mobiles and 2 Vodafone ones a...

International - not able to use my contact phone

l have an EE monthly contract phone and l’m travelling in India. No matter what l do l can’t use my mobile except on WiFi. l had a text and data bundle added through EE before l travelled and it has not activated. l can’t even send TXT messages to EE...

Can't use 4G or send text messages despite saying I am connected to EE

So I recently had my iPhone stolen and got a replacement sim card connected to the same EE number (and a cheap nokia) until yesterday were I was lent a iPhone 8 on the EE network by a friend. I put my sim card in and set up my Apple account. I am how...

Abroad

Help!!I'm in Poland and cannot use my texts phone or data. I forgot to text ROAMING before I left. Now I can't call or text to get it set up. What can I do ?