Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Booking sheet/delivery label not loading

Hi, I have booked a repair via DPD courier who will collect my broken phoneThe link I was provided with to print the booking sheet/print label gives an error and I have tried several browsers and devicesHow can I print this off please? I'm anxious th...

Resolved! Straight to answerphone

From home, any calls go straight to my answerphone. I use an iPhone 11, with WIFI calling turned on. I get three bars on my phone settings. I am missing lots of calls. Anyone got any answers please? Thx

Resolved! Re: Going to Spain

Hello if this true I need to contact EEas my phone never worked in Spain

Why do i get charged for roaming but the network didn't work at all.

Resolved! Re: Roaming abroad

Hey,I am PAYG and am heading to the USA. How do I go about setting up my phone so I can call/message home when I am away please?Do I have to buy a pack or just make sure roaming is on and I get charged when I use it?Does it automatically work abroad?...

Cannot receive verification SMS

Hi, I have recently joined EE and have ported my number over. I have got an SMS from EE on Thursday evening (26/10) that the port was completed. I have switched my phone off and on again and indeed my number was pored over. I can also send SMS messag...

Calling from Nepal

I asked EE on the phone to enable international calling 3 days ago and it’s not been done. I also paid for a calling from abroad service. Now I’m here nothing working!! As I can’t text 150 how can I contact Ee who have really let me down.

Missed call notification doesn’t work

Hi,I would like to receive a text after i have missed a call. if i am already on a call or do not available I don’t get a notification that someone has tried to call me. I’ve tried to call my voicemail to reset it by turning off/on but it didn’t help...

Resolved! Abroad

We’re going to Singapore in December for a few days and then to New Zealand for 3 weeks. What’s the best value package for using our phones?

Can't make calls or receive them

Me and my partner have different phones but on a family plan contract. Bill has been paid but neither of us can phone out or recieve calls. Reset our phones, turned WiFi off and WiFi calling off but not change. Can't ring 150 obviously to help, any i...