Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Upgrade order not arrived

Unable to track order with order number. Waiting on receiving phone Samsung Galaxy s 23 - order no: xxxxxxxxxxxxxx any delivery update would be great.  Thanks  [Mod edit: Please do not share personal details such as your order number, as your posts a...

Unlocking phone

I am going round in circles trying to unlock my old phone!  It just keeps taking me back to the 'verify the IMEI number' page each time I following the email link!   I am on hold on the EE helpline but there is a 1h 30m wait!  Is there an online chat...

percy3 by Visitor
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  • 1 replies
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Roaming / data usa

Hi, I accidently text ROAM EU instead of ROAMING to 150 when in the USA, and now I can't message 150 again to sort out travel dataAnd the app is down.Any suggestions to data?

Outgoing calls have suddenly stopped when abroad

I’m currently abroad (Spain) and was able to make calls both locally and back to the uk. Suddenly I’m now unable to make any calls. My plan says I can currently still use my data, anybody know what I can do?

Forest79 by Investigator
  • 357 Views
  • 5 replies
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Not registered

Hi just arrived in Spain (majorca) my phone isn't working Can't send texts Can't use data Can't make a call  Says Not registered on a network  Data roaming is on The wifi at the hotel is very poor   

Resolved! 4GEE WI-FI mini cancel

I want to cancel a 4GEE Wi-Fi mini 2020 plan as I no longer need it but it seems to be on a different account number which I’m unable to access - it’s on an account ending 1599, but my main account is ending 1936  - help please!

Pat150 by Visitor
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  • 1 replies
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