Forum Posts

Resolved! Spend cap seems to have removed itself

Hey all from South Africa  I’ve been here for a month and have been using dual sim having my Vodacom sim for all my usage and my EE sim just to make sure any iMessages to my UK number come through as well as bank texts etc. My spend cap was set to £0...

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_MrR_ by Scholarly Contributor
  • 881 Views
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Outgoing call

I have got a simcard with the phone number xxxxxxxxxxxxxx. But unfortunately I cannot phone somebody or use my internet. I have faced these problems recently.  [Mod edit: Please do not share personal details as your posts are visible to the public. T...

Roaming in USA

Currently in USA data roaming is working (I pay for worldwide roaming) but cannot make or receive calls or texts. This also makes it very difficult to contact customer services as I can’t find an email or chat option online..any advice 

Scotty- by Investigator
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  • 5 replies
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No service In Dubai

I have arrived in Dubai and I have a PAYG sim with a data pack and 700 mins but I cannot even connect to a network over here and I am trying to do business here. When I try and connect to any network it redirects me to sign into EE and then I get an ...

Liam1969 by Investigator
  • 1885 Views
  • 13 replies
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Damaged phone

Hi I made an insurance claim which I have been told was accepted! The replacement is the wrong phone. It's not been dispached yet so need to resolve this. I don't want a downgrade. Problem is my phone is damaged beyond use. I have no other way of con...

Sam0 by Investigator
  • 625 Views
  • 6 replies
  • 2 Helpful

No service

Have two phones mine and the wife and takes about 5 calls for 2 min of conversion even when on WiFi calling not happy with the service we are paying for

Dave10006 by Investigator
  • 574 Views
  • 12 replies
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Resolved! voicemail PAYG

hi all,apologies if this is not the right location.i recently bought my mum a more up to date iphone, since then when trying to access the voicemail it comes up with the error "Error performing request unknown error" when the message is dismissed it ...

jim9two by Explorer
  • 537 Views
  • 3 replies
  • 3 Helpful