Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

EE WiFi Calling over 4GEE - calls dropping and poor audio

I'm a Mobile Broadband customer, so my internet uses a SIM card. Do I need to do anything else to get WiFi Calling working on my phone? I find that when I'm connected to my WiFi at home, the quality of sound is poor and the call drops frequently, eve...

Do I get charged for receiving calls from spain

Roaming

Currently abroad and roaming has been working fine today it has stopped working?

Resolved! I can use EE in Europe without a subscription

Getting around the European Union

Trapped in San Diego. No ring tone, unable to make regular calls or text

I arrived in USA. My roaming pack is not working properly. I cannot make or receive calls. I contacted tech services on Thursday. They said they would contact me by email after two hours on Skype. They have not done so. .The tech guy even had me r...

Resolved! Using EE in South Africa

Hi,I have an EE package for the UK. I'm going to South Africa for 2 weeks and would like to use data allowance for things like Uber etc - not fussed at all about calls or texts.. From what I can gather if I want to add roaming in South Africa it will...

30 minutes from anywhere

EE offers calling from abroad in these terms:30 mins from anywhere Monthly £7.8230 roaming minutes to call or receive calls from UK mobiles and landlines (starting 01, 02, 03) from anywhere abroad every month. AddI bought this add-on for a t...

Roaming - What text message do I send if I want to turn off Roaming?

Re: No Network

Hi, I have made a trip to Spain today - however I do no seem to have any Neto work. Is there any issues or do I need to make any changes to my current settings ? Thanks Amandeep Singh

Resolved! Can I swap sims in the same account on a phone plan?

So for context I have 2 sim plans in my account, one which has a phone plan associated and one with no phone plan yet. I have the phone plan and my boyfriend doesn’t. My phone plan is associated with my SIM number and now I have ordered a new iPhone ...