How can I talk to an actual human CS person?

[MeGudUBad]

Phoned on 150 like the Quote-unquote Contact Us page says to, but instead of talking to a person, I got told to text a robot.

I would use live chat option on the app, but this is the third day in a row I have not been able to load it "due to maintainance" (yes, I've gone through steps to try to get the app working, nothing has helped)

All I want is to use words from my mouth in a conversation with "customer services". Anyone have any ideas on what to do? 

[bristolian]

Try using different options on the IVR to get into the queue for an agent. If at first you don't succeed..

If you have a general, non-account query, then you can probably get a solution on this forum - if you wanted to explain.