Mobile Services

Issue with sending messages

I have the same issue, my phone is Samsung S23, so, it’s not just Apple, it’s with different contacts on different networks, so, I would like to know how to fix this. The EE store were unable to help me!

I can call a number but txt can't be sent to it

WiFi Coverage Boost

Although I've seen other posts on this subject, none of them helped me so after several phone calls to EE tech support, team leaders and their partner company that run the hotspots I thought I'd share what I've learned. The page below states that "If...

Can make but receive calls. Do not disturb or call forwarding are off.

Hi,I can make but not receive calls. I can make and receive texts. Do not disturb and call forwarding are off. Status is in service and mobile network is disconnected. When someone tries to phone me it says the line is discontinued or not available. ...

EE Blocked Siteground Websites

I have 298 websites hosted on SiteGround. Any client using EE Mobile cannot access their website. SiteGround support said because the SiteGround support team is in Bulgaria, they cannot identify the issue with EE because they do not have access to EE...

Call log

How to check call log from last month 

Voicemail

I am thinking of leaving EE despite being a customer for many years.  Something odd is happening to Voicemail.  It shows that I have messages when I have none.  When I have tried to access voicemail the message has been incorrect.  For years of thing...

New phone can’t message or ring

I have recently had a new phone and cannot message or ring people . Can’t even ring EE. People can ring or message me, I can’t back.Also PR and PE are on my contacts and I don’t know why what does that mean.