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Discussion about Mobile services, like roaming, calls, messaging etc

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Can’t link products

I recently moved over to EE from a different provider but was unable to link my phone to my account because of an incorrect birthdate on my profile details. I have called up twice about this and told both times it would take 10 working days to sort o...

Resolved! Upgrading made my number change

Hi I recently upgraded my phone. since doing this the new device has changed my mobile number but I wanted to keep my original one I’ve had for years. How do I fix this? 

My mobile phone does not work

I have bought a mobile phone from EE on a monthly payment basis. Suddenly my phone gone blank out. I couldn't on the mobile phone. Is there any technical support to recover my mobile phone.

Jeyaluxy by • Visitor
  • 214 Views
  • 1 replies
  • 1 Helpful

Service not working abroad

I have walked through the guide to set my phone up. I’ve set restarted, set my phone networks to search manually, but I can’t get any service. Not even Bars, I have no network. Very disappointed as 3 and Vodafone connect with ease 

Stuck in Australia with voice not working

I recently purchased an Unlimited Full Works plan and am now in Australia. The data connects fine, but whenever I call I get silence, and the call terminates after 10 seconds or so. The 150 text message service doesn't work, ROAMING and SPEND CAP ref...

JodaJoda by • Explorer
  • 329 Views
  • 4 replies
  • 3 Helpful

Cannot call out from my new iPhone 14

Hello alli am hoping someone can help me, I have upgraded my old iPhone for a new iPhone 14 on the same network all I had to do was put the new sim and away I went. But it’s now not allowing me make any calls. I’ve checked in settings and there are t...

Flairey4 by • Visitor
  • 258 Views
  • 1 replies
  • 1 Helpful

Calls cut out after 5 minutes

I have started to have this problem too. Exactly at 5 mins the call gets cut off. I am in the UK using my EE sim. It happens when I am at home or when I am out.  

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