Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Emergency Alert System

The UK Government is introducing Emergency alerts.  Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Sean_D by Former EE Community Manager
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  • 0 replies
  • 4 Helpful

Resolved! Roaming in poland

Hi. Next week I’m off to Poland. Can anyone tell me how I can buy the roaming  7 day pack?  Or do I get notified by ee on arrival in Poland ? just can’t see anything in their app explaining any of this thanks 

Wi-fi Calling

I have a Motorola phone with 'wi-fi calling' available. It is an unlocked phone. I wish to use it on an EE Monthly account. I have Vodafone broadband at home. Can I use wi-fi calling in my home with this phone / ISPN with my EE SIM in my phone ?

Resolved! Voicemail alert but no voicemail messages

I have just returned from a trip abroad and since switching my phone back on I keep receiving a notification that I have a new voicemail, however when I call voicemail it says I have no messages. I’ve tried turning off badge notifications then switch...

DawnMc by Visitor
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  • 9 replies
  • 8 Helpful

Resolved! How to activate phone in Australia

Hi,My phone is showing SOS only since arriving in Australia, yet I activated roaming before I left the UK.I can’t contact EE as I can’t make phone calls or texts!Thanks

Going benidorm

 can some please help me I'm going benidorm on Saturday never been abroad before and want to know if I can use my phone data in benidorm without charge does this picture mean I can use my data and calls in Spain without it costing me thanks

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SOS

I am currently on holiday in USA I have the roaming benefit add on included in my package. My service is on SOS I can’t call or do anything. Any ideas how I can fix this? I have already tried manual selecting a network and automatically selecting one...