Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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I've been having the same issue for 10 days now. I switched to Lyca, and both EE Customer Service and EE Store acted like they were hearing about it for the first time. They said they were looking into it, but I haven't heard back yet. They opened a ...

caneraras by Investigator
  • 386 Views
  • 5 replies
  • 7 Helpful

Resolved! Internet issues

I carn access Facebook tiktok or snapchat once I have came off WiFi iv tried closeing app restarting my phone deleting catches and still nothing been like it for 2 days now all get it error or Internet not connected what can I do or do I need to take...

SMS text message

Hello i’ve been PAYG for a while now , i have been having issues trying to send SMS text messages. Everytime i try it just said “not delivered” , however while using wifi / data i can still send regular iphone messages. Does anyone know a cause or so...

user_567 by Visitor
  • 238 Views
  • 1 replies
  • 0 Helpful

Resolved! Mobile number recovery

Hello, my number has been blocked due to a delay in paying for services and it is apparently being collected. Does EE have an email address to contact in addition to the contact number? Unfortunately, they have also restricted the purchase of service...

Ahab326 by Investigator
  • 462 Views
  • 13 replies
  • 3 Helpful

Resolved! Annoying voicemail notification

I'm hoping someone can help. For some reason I keep getting voicemail notifications even though I've not got any voicemails. I've had to turn off voicemail as I was getting 20+ notifications a day. I've had a couple since but it's better. Basically, ...

People can’t hear me on the phone

Hi ,  People can’t hear me on the phone. This is the second day within the last week. When using a WhatsApp call, people can hear me, OK. I am unable to contact EE technical support. When calling 150 the call gets disconnected. Please help. 

Marze by Explorer
  • 264 Views
  • 3 replies
  • 5 Helpful