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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2000 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1039 Views
  • 0 replies
  • 5 Helpful

Re: Poor signal strength

I have got the same problem and since ee screwed up my replacement sim card I am lucky if I get a signal. The signal strength of where I live is non existence  where I live in Scotland I might as well go and live on top of Ben nevis if I report the p...

Kh171 by Contributor
  • 551 Views
  • 9 replies
  • 0 Helpful

No 4g

We haven’t had 4g for 2 days and I can’t message the tech support and no one is answering phones! Any advice anyone. I literally can’t make calls right now either!alot of people in our village are having the same problem!

EE Network Status Checker

I have an independent website telling me there's an issue with the ee network but the ee checker says it's all fine. I just get the feeling that they're taking our money and they just don't care. Wish I'd never switched from GiffGaff, the coverage fo...

Resolved! Femto Cisco Booster

Hi, I have a EE mobile contract with work. I have been given the Cisco Router to boost the signal. Recently the booster only flashes green, and I cant get a signal on the phone. Any recommendations, or does anyone know if these devices still work?Man...

EE network getting worse in Grater London

EE network getting worse Greater London. At least in GL, as I wasn't traveling recently, from last two months service become extremely unreliable, internet generally slow if any. I'm with EE and T-Mobile from nearby 17 years with short breaks with O2...

tr76 by Investigator
  • 909 Views
  • 4 replies
  • 0 Helpful

No signal

 My phone won’t connect to ee , looked on the date thing to see if the signal is down, it’s not in my area wv16 Bridgnorth also turned phone on and off and taken SIM card out but still won’t connect I can’t get any data or call anyone and can’t get o...

Network outage

Hey everyone! Has anyone got issues with network today? I can't call/receive calls and no data too. I still have plenty of GB data left

kuldi229 by Investigator
  • 449 Views
  • 6 replies
  • 2 Helpful

5G coverage

Does anybody know when Southampton will have 5g coverage?Vodafone does cover most of the city, yet EE is still lagging behind.

Samsung A52s 5G network

Hi, I've got a Samsung A52s 5G with pay as you go plan , since I've this smartphone never got 5G signal at all! Could you give me an advice why ? Or what should I do.