Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3974 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3335 Views
  • 0 replies
  • 5 Helpful

Connection issues

Hi everyone i wonder if anyone can help me out with connection issues I  have 2 Sim cards 1 phone and 1 data sim Across all devices i have and tried mutable 4G routers if i have 3 bars of signal or less i have major issues to the point data is unserb...

Samsung Galaxy

Since yesterday I am unable to kake or receive calls or messages.  It says no service, then not registered on the network?Please advise.  Thank you 

Resolved! No service in Bosham

I live in Bosham the PO18 area has been down now for over 24 hours and your status page keeps saying within 16 hours then it’s back to just there is a service problem.  When will this are be fixed. I’m disabled and like many others my phone is my lif...

5GEE Outdoor Router

Hi allI purchased the 5GEE outdoor router and antenna about 6 weeks ago. Despite the website showing 5G in my area, I could only get 3 bars of 4G. I called CS and they said 5G isn’t available even though it shows on website! However, I was getting 12...

EE On The Tube

I have some great news to share! Whether you are using the Tube for commuting or for a day out with family and friends, it helps to have a strong mobile signal for the whole journey. With EE, you can already enjoy WiFi Coverage Boost on London Underg...

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Sean_D by Former EE Community Manager
  • 1152 Views
  • 0 replies
  • 1 Helpful

Terrible service in xxxx xxx

Over the last months the mobile service in xxxx xxx has been getting worse and is now awful: Calls drop Cannot ring out  Cannot even text ! I have to keep moving around the house to get a signal.  Now the phone doesn't work in my office ! According t...