Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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Terrible 4G data speeds

My 4G data is terribly slow indoors but excellent outdoors. My partner uses a different network but she gets excellent speeds everywhere at home. I have reset my data settings many times but nothing has changed. 

Femy by Investigator
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Re: 4g mobile broadband outage

Hello, I have the same problem, I'm in the sn7 area and was told that the mast was having issues from the 31st Aug it's now the 7th and still not fixed! Over a week without service is simply not good enough I'm seriously thinking of leaving.

4g mobile broadband outage

Struggling to get any answer on when fixes will be made to 4g mobile broadband in postcode area SA32 - 4 days now with speed less than 1 Mbps download. Coverage so bad that keep getting cut off when I try to speak to EE - or is that them conveniently...

JW103 by Investigator
  • 444 Views
  • 8 replies
  • 1 Helpful

No Signal

When I first took out my contract I had signal where I live/work and for about 3 months now the signal has been getting progressively worse up to now where I simply don’t have anything most of the time. I’m missing calls, I can’t even ring 150 to dis...

Resolved! Does EE have presence in Portugal?

I've lost moved to Portugal but have 14 months left of my UK contract. I couldn't see EE in Portugal but was wondering if they had a different brand? Ideally I would like to transition over to EE or equivalent for the remainder of my contract!

Offering a mast in a village with no signal

Good morning,I have been sent this link by someone from ee to offer our land for a server mast to be installed. The village we are in has hardly any signal, if any. Us and a lot of other villagers have to vacate out of the village to make a phone cal...

Jen120 by Visitor
  • 259 Views
  • 1 replies
  • 0 Helpful