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Lack of phone signal When is it going to be repaired unable to use the phone mos

RichardHough
Visitor
 
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @RichardHough ,

Welcome to the community,

We would have no idea, also we do not know where you are or who you are, this is not customer service.

Click on the link below, where you can register and receive updates and report the problem:

https://coverage.ee.co.uk/coverage/ee

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

Fault fix times depend on the nature of the issue, but are always on a best-efforts basis.

Most faults won't cause a loss of service by themselves - but this always depends on the location & density of sites and your geography.

Using the "check status" option on the Web tool above, is the best check.