22-05-2023 11:30 AM
22-05-2023 12:08 PM
Hello @RichardHough ,
Welcome to the community,
We would have no idea, also we do not know where you are or who you are, this is not customer service.
Click on the link below, where you can register and receive updates and report the problem:
https://coverage.ee.co.uk/coverage/ee
22-05-2023 04:43 PM
Fault fix times depend on the nature of the issue, but are always on a best-efforts basis.
Most faults won't cause a loss of service by themselves - but this always depends on the location & density of sites and your geography.
Using the "check status" option on the Web tool above, is the best check.