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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1550 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 714 Views
  • 0 replies
  • 5 Helpful

Re: end of contract bad reception

I’m having the exact same problem! I’d normally get full signal on 4G at home and now I’m lucky if I get two bars but even then nothing loads. Changed to sim only a week ago and been nothing but issues since

P_RC by Visitor
  • 486 Views
  • 2 replies
  • 1 Helpful

Tower down again

Once again my local ee/4g tower is down again...it's downtime is mostly 8 to 15 hrs per week sometimes twice a week.When I first went onto EE my signal bar was 5 now lucky to get 1 possibly 2.Come EE what's going on do a permanent fix or replace we a...

Phone not working

Hi,   My phone has not been working since yesterday late afternoon. There is no signal and the mobile data is not working.   I have been unable to receive or make calls and this is not great (I use this phone for work sometimes).   Are there issues i...

Coverage in xxx xxx

The very poor coverage here seems to have got even worse. It was never good enough for voice, but now I can't even get one time passcodes from my bank. This is not good enough in 2022!!!!!!! [Mod edit: Please do not post personal information on the p...

discusbt by Visitor
  • 756 Views
  • 2 replies
  • 2 Helpful