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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4346 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3743 Views
  • 0 replies
  • 5 Helpful

Mobile mast

HII would like to know how to offer land for a mobile phone mast.  As a business with terrible signal, we are in a position to use our land?  Can anyone point me in the right direction> Thanks

Mobile tethering

HelloHave an issue with mobile tethering. Connecting to laptop via usb, the usb cable charges the phone ok but not registering for mobile tethering. Tried different cables, different ports. Can anyone shed some light on this?ThanksSparks

Sparkstrd by Investigator
  • 446 Views
  • 4 replies
  • 0 Helpful

Cannot use internet with mobile data

For the past couple of weeks every time I leave the house I cannot connect to the internet with my mobile data. I have checked my data is switched on, I’m on a contract with loads of data available, I’ve tried taking out the sim card and putting it b...

SazB1 by Investigator
  • 453 Views
  • 5 replies
  • 0 Helpful

No service

I bought my new phone last night and set it all up, when I’ve woke up this morning it’s saying no service and my messages won’t send on either iMessage or normal.on settings it’s saying my primary network is not availablecan anyone help?

Calls

Today can't make calls. I have reset my phone and didn't help.Any idea what's going on?Thank you 

EvaS1 by Visitor
  • 283 Views
  • 2 replies
  • 2 Helpful

iphone 7 no network coverage

i have an iphone 7 and have lost carrier settings after being abroad. mobile data section is now saying an update is required before mobile data can be used. I have downloaded update 15.7 to my phone using wifi however this wont install on the phone ...

No signal

Hi good afternoon  my Ee sim nearly 2 day doesn’t work about signal  my number is xxxxxxxxxxxxx can u please help me about it  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Janjan31 by Visitor
  • 284 Views
  • 1 replies
  • 0 Helpful