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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2177 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1164 Views
  • 0 replies
  • 5 Helpful

Phone says emergency calls only on SN9 areas

I have checked your online coverage checker and it says I should get good signal at my address. It's always been patchy whether I get signal or not but the last week my phone has just said emergency calls only..it's not an issue with the phone as whe...

MrsMB14 by Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful

No Signal

Hey Everyone,In work i have no signal what so ever, using wifi calling is not an option as I work in a school.  I only use my phone for essential calls for example if the doctor trys to phone me.is there any way of boosting my signal? if not i might ...

Signal decline

What's happening with the mobile signal?  2 years ago when I moved to Chudleigh, I had a brilliant mobile signal.  For the past couple of months, people keep telling me I'm breaking up and I have to move to the window for them to hear me.  I can hear...

Lynx60 by Visitor
  • 350 Views
  • 2 replies
  • 3 Helpful

No signal on 4GEE device

I have just been on the phone with a EE team member as I have had no signal since Tuesday and been informed its been down since the 9th September!! And no idea when it will be fixed!! Dreadful. 

anupra49 by Visitor
  • 299 Views
  • 3 replies
  • 0 Helpful

Bad speeds during the day

Hi allon my 5GEE router during the day time im getting really rubbish speeds like 10 down and 3 up. But in the evening it will jump you to 75 down and nearly 15 down. What am i missing here, the router dosnt move but i seam to lose band B7 darning th...

LordSmith by Contributor
  • 703 Views
  • 9 replies
  • 0 Helpful

Mobile number

My car suffered some damage when parked and a witness left a number which is switched off. Can you confirm  if this is a registered number please? *******.Many thanks [mod edit: personal details removed from the forum]

Elsham by Visitor
  • 275 Views
  • 1 replies
  • 1 Helpful

Bad Reception - No help from EE

Bad reception in the area where I live, despite the EE coverage map indicating reception should be perfect.I can't receive calls or make calls without them dropping, unless I am on my home Wifi network using Wifi calling.I have tried calling EE techn...

milnber by Investigator
  • 540 Views
  • 8 replies
  • 5 Helpful

Signal down

After two weeks of barley any service and a terrible wifi connection I contacted EE to be told there was a mast down in our area and it would be sorted within a couple days, I then received a phone call about what problems I was getting and then got ...