06-10-2022 02:26 PM
Hi friends,
I am trying to get some clearer understanding in the area of mobile networks and their coverage.
In the past year I have tried and switched between EE, O2, Three, SMARTY, Vodafone, VOXI and currently on EE again. Whilst my experiences have been varied, for obvious reasons, they were all 5G SIM only experiences. I live in the North West of England and travel between Preston and Liverpool, daily. Whilst some of these networks have provided me with great 5G coverage and speeds, others have been poorly. I used OfCom to check their coverage before buying their SIMs.
EE had mast issues near Preston, which meant I only had 'E' on my phone when indoors or 3G/4G flickering at best. So I moved to O2, pretty much the same again, but better than EE, as it was less unstable and always gave 3G and above. Then came Vodafone, who I thought were the best as I always had 4G at all times, sometimes 5G too. Then I used Three and SMARTY, being on the same network, it was the best in terms of connectivity, coverage and speeds. It did dropout a fair bit on motorways but that's the only con.
Coming back to EE just yesterday, pending PAC port as I write this, I fail to understand why I am having my worst nightmare with EE and it's coverage and speeds both. Indoors I am getting E or 3G at best, both Preston and Liverpool. 5G speeds are hardly impressive at 10-70mbps if that. I gave EE second chance thinking a year later they would have improved in service and coverage. I read a lot of others having no issues and bragging about the endless coverage and high speeds. What am I doing wrong? It surely can't just be the unfortunate black patch where I live and work to have no connectivity. It's Liverpool city centre!
I want to understand this 5G and coverage/speed concept better, why does EE make Three and Vodafone look better at 5G when it was the first in the UK to adapt 5G and has the best claimed speeds on it too?
My plan is not capped, my device is iPhone 12.
06-10-2022 04:55 PM
Hi @agentfourtea7.
Welcome to the community.
Have you checked our Network Status And Coverage Checker to see if there is any ongoing work in these areas?
Jon
06-10-2022 05:30 PM
There have been anecdotal comments of late, of EE phones dropping back to 2G & 3G layers when 4G is available - something I've experienced myself.
Having at least a 4G layer in most outdoor scenarios should be reasonable, with 5G often available in many urban locations.
Indoor coverage can vary depending on the site density and spectrum bands being used.