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Mobile data slow in BD19

19nataliec81
Explorer

For the past 4 days mobile data has been horrific, literally taking 30 seconds to open a straight forward web page. Did a speed test this morning: 0.58Mbps download speed & 0.57Mbps upload speed!

Poor, poor, poor! EE stating no known issues, absolute joke! Anybody else experiencing the same problems/ Have tried rebooting phone etc.. & nothing works!

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Is your phone showing a 4G, VoLTE or 3G signal when this happens?

Can you make & receive voice calls OK?

If necessary, try using the "Report a problem" link on the status page if this is only in one specific location.