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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 883 Views
  • 0 replies
  • 4 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 490 Views
  • 0 replies
  • 5 Helpful

No service

I’ve had no service on my phone from this morning and, as a contractor I have to answer different calls for jobs. This morning I’ve lost out on three jobs. Ruined my day, along side with my reputation. But don’t get me started on the money that nobod...

Serg2 by Visitor
  • 362 Views
  • 2 replies
  • 0 Helpful

Resolved! Request to switch off phone mast

Good afternoon,I'm after a contact to request temporary switch off of two phone masts on both sides of Drayton Bridge Road, Hobbayne.We are contracted by Ealing Council to maintain their streetlights and our unit ID ref GC1420 requires a new lantern....

5G speeds in UK.

The fasted 5G speed I can ever get in Birmingham area is around 125mps but usually around 90mps.    I am travelling in Europe - Germany and Switzerland and in good signal ares - in or close to major cities I regularly get 425mps!!   Why is UK speed s...

Not registered on network

If your mobile does not work yet all the advice on here points you in a direction to call? Going around i circles here.Mobile was working for calls yesterday. Today stats no network registered. Can any one advise?I read info about using 4G calling of...

letitia2 by Explorer
  • 9497 Views
  • 3 replies
  • 0 Helpful

WiFi calling

My Nokia G21 has a button for EE WiFi calling, but is not working. I assumed you just press the button on and hey presto but nothing. Am I doing It right? Are there other instructions? Do I need to purchase an add on to get it to work?Thankyou

Kaywivane by Contributor
  • 782 Views
  • 10 replies
  • 1 Helpful

3G/4g

My phone has completely stopped working today I’ve been having problems for the last 2 weeks with my internet. Spoke to someone from EE on Sunday my phone was sorted now I can’t even ring 150 to speak to anyone this is a joke and not on I pay £120 a ...

Ashhutt by Visitor
  • 324 Views
  • 1 replies
  • 0 Helpful