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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2708 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1923 Views
  • 0 replies
  • 5 Helpful

Re: Is it just me or is ee phone signal poor

yep!  Currently waiting on hold to discuss it with them for the 3rd time.  My phone worked EXCELLENT and now I can barely get service in the house, having to use wifi-calling or it basically doesn't work at all.   There is definitely a change to the ...

anl82 by Visitor
  • 331 Views
  • 1 replies
  • 0 Helpful

cant access CCTV and Webcams on EE 4g

Hi AllI'm really pulling my hair out with this and can anyone help please.About 10 months ago or so, I suddenly wasnt able to access my CCTV on the EE 4G network on my mobile (2019 Sony Xperia XZ3 android).I have trawled google and seen a few other p...

Network issue

I have Facing too much network issue in my place can u find it what is wrong with  HA02PW  Can u check newtwork setting on this Area. 

Can't make a phone call

I can't make outgoing phonecalls without restarting my phone or going into airplane mode.I still have data/network connection to receive calls, send texts etc. It is only outgoing calls affected.I am in the UK, pay monthly and I haven't made any chan...

Poor signal

Hi,I have a free sim in order to check the signal where I work. The online checker said I should get full signal indoors and out. However, as I suspected, this doesn't appear to be the case and I only get one bar at best. I have done the usual. Turne...

RimEsy by Explorer
  • 437 Views
  • 4 replies
  • 1 Helpful

Hopeless connection to 5g with both eSIMS

Where I live I have hopeless connection to the EE network 5g. The coverage checker is completely inaccurate. Even with WiFi calling enabled I have 1 bar of 5 and sometimes no connection at all. i am considering switching to a different service provid...

Jonath62 by Investigator
  • 556 Views
  • 5 replies
  • 2 Helpful