EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 1047 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 16239 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 193247 Views
  • 0 replies
  • 10 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

EE airtime rewards 1.jpg Rewards-hub (003).png
Leanne_T by EE Community Support Team
  • 13170 Views
  • 11 replies
  • 2 Helpful

Change username of online account

Hi,I have recently moved from Small Business account to Consumer account, keeping same numbers. My current username is linked with my business email address. I would like to change it to personal email address. Kindly guide.Kind regardsSandeep

Updated

Why is it every time I have tried to log into the app in the past three months it seems to be updating. It’s really annoying.

Ava14 by Visitor
  • 180 Views
  • 1 replies
  • 3 Helpful

New iOS app is AWFUL

New app update is terrible. Just a sales document offering more products and services I don’t want. Keeps.telling I have to link my mobile number but when I try it Tyrell’s me I’m already registered. Now very difficult & time consuming to get to data...