Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi iv recently had an upgrade and every day i get a message from 150 saying iv got a new document agreement for my device, log in to view. But I can not find it anywhere, it’s driving me mad. Any ideas where I could find said document? Tia
i was wondering if it was possible to see what people was downloading in the ee dashboard for example if i could see what my son was downloading or see the name of the file he was downloading
Hi, I am trying to upgrade my phone to a pixel 9 through the app and no matter what colour device I choose, when I go to checkout or my basket it shows the device in porcelain? I am worried that if I receive the wrong colour I wont be able to return ...
Why Do you have to make things so bloody complicated? All I wanna do is check my bill and I can't find it. Where is it?
My EE app has a no 1 on it, this usually indicates a message in app on my account in other apps. I log in and nowhere can I see a message and can’t get rid of the no showing on my screen, annoyingly?
I bought a new PAYG SIM recently and despite much conversation with EE Customer Services, and going into a shop, I'm unable to attach it to my EE app or online account. Every time I try, I get:"Looks like you’ve linked already Your EE products are li...
Have just logged into My EE as I have a mobile phone contract with them which I believe is due to end in October 2024. I wanted to see what I needed to do to give notice as want to go sim only to save some money.After logging in I got a message along...
Would like to know my balance history back few months
