EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Ee app

Is anyone else having problems accessing the re app

Unrecognised devices on account

Hi communityThe only apple product i have right now is iPhone 16 turquoise blue noapple watch ,no laptop ,no desktop mac and only android have too is Samsungx115 tablet that's it ,can removed and deleted those unrecognised device onmy account please.

Why can i not get into my mobile EE app

For the last few weeks now I can never get into my EE mobile app, there is always a problem and trying too get hold of EE is a nightmare there isn't anything there to help to get this resolved.

HELP

How do I change my card payment details?

EE APP PROBLEMS

Ee app won’t recognise 02 mobile number,so can’t get bills online

Resolved! parental controls

i am logged into the ee app yet when i go to manage > settings the parental controls says 13+ and i am not able to change it as it says “these settings are managed by the bill payer” however with my contract there are two phones on it and neither of ...

Resolved! Billing/Plan Details on App

Hi thereWhere on the app can I see my current plan? I’ve looked everywhere and can’t find the details of how much I pay monthly, what offers/upgrades I’m eligible for, etc.I've been with EE for 20 years or so (since they were Orange), and am only now...

Resolved! I am moving house and want to give EE my new address.

I am moving house and do not know how to get in contact with EE to give them my new address. I would love to talk to a human being if possible.

website is working very badly

Your website is working very badly. I already called EE in 2024 and was told that something will be done about this, but nothing has changed. What is going on?

Resolved! Billing

Why can’t I view my bill. I receive texts and emails each month telling me I can now view my bill but I am unable to reach it until the money is taken . Anyone else have this issue on the app